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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 931-940 out of 1195

PB

Paul Borrias

05/15/20

5 out of 5

Great CRM system and great support if…

Great CRM system and great support if something is not 100% clear. Very fast help and experienced en friendly agents.

M

Myboutiquehotel

05/15/20

4 out of 5

Excellent customer service

Excellent customer service. Easy to use CRM... I use Agil CRM for 3 years now and offer good value.

PB

Paul Borrias

05/15/20

5 out of 5

Great CRM system and great support if…

Great CRM system and great support if something is not 100% clear. Very fast help and experienced en friendly agents.

FM

Fletcher M

04/26/20

5 out of 5

"Agile CRM is a marketing tool for customer services & email generation and transmission trail agent."

What do you like best about Agile CRM? Agile CRM is intuitive and understanding for giving the opportunity of working with full ease and comfort by managing the data collection and email analysis machine. Metric system is established in this application and gives advantage of advance tools and techniques for growth and enhancing the business worldwide. Exploring the new leads with full client dealings and funneling them towards the right end of product selling. The spending time on a ...

Read more

FM

Fletcher M

04/26/20

5 out of 5

"Agile CRM is a marketing tool for customer services & email generation and transmission trail agent."

What do you like best about Agile CRM? Agile CRM is intuitive and understanding for giving the opportunity of working with full ease and comfort by managing the data collection and email analysis machine. Metric system is established in this application and gives advantage of advance tools and techniques for growth and enhancing the business worldwide. Exploring the new leads with full client dealings and funneling them towards the right end of product selling. The spending time on a ...

Read more

A

Adrain

01/17/20

4 out of 5

Critical sales data in one place

PROS: As the owner of a growing business I've been looking for a CRM application that is affordable, user-friendly, without compromising on features. I was relieved to find Agile CRM because it fits all those requirements and has a user interface that is well-designed and sleek. I found out that the dashboard could be customized simply and how effectively it brings together the information and data that you will need for your business to succeed.

B

Bill

01/14/20

5 out of 5

Great integration with key systems

PROS: Contact activity tracking, marketing automation, and CRM are all features that are integrated in this platform. While I haven't used the service desk activities features, I like that they even have it at all. I appreciated the contact timeline and how it shows me the timeline of a contact's activities. I also appreciated that an email drip sequence or a salesperson follow-up task can be triggered based on lead scores, form fills, page visits, and a host of other things. It is also a ...

Read more

B

Bill

01/14/20

5 out of 5

Great integration with key systems

PROS: Contact activity tracking, marketing automation, and CRM are all features that are integrated in this platform. While I haven't used the service desk activities features, I like that they even have it at all. I appreciated the contact timeline and how it shows me the timeline of a contact's activities. I also appreciated that an email drip sequence or a salesperson follow-up task can be triggered based on lead scores, form fills, page visits, and a host of other things. It is also a ...

Read more

A

Antwon

12/31/19

5 out of 5

Very reliable and secure

PROS: I don't think there's another self-hosted and open source CRM out there that is as customizable, reliable, fast, and secure as Agile CRM. I really like how many functions it has, ranging from billing, project management, to contact management, which I think were all made possible by its open source nature. Our business sales saw a lot of improvement thanks to this CRM. I truly think that when it comes to customer relationship management software, any business would really find Agile ...

Read more

A

Antwon

12/31/19

5 out of 5

Very reliable and secure

PROS: I don't think there's another self-hosted and open source CRM out there that is as customizable, reliable, fast, and secure as Agile CRM. I really like how many functions it has, ranging from billing, project management, to contact management, which I think were all made possible by its open source nature. Our business sales saw a lot of improvement thanks to this CRM. I truly think that when it comes to customer relationship management software, any business would really find Agile ...

Read more