8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 851-860 out of 1200
KK
Kimberly Kupferman
06/18/20
Chris Allen
I had to leave a message via the chat box for someone to get back to me when there was less chat traffic. Chris responded within a couple of hours with the exact information I needed, written in a clear format for me to follow. I really appreciated it.I wish there were more of these step-by-step user manuals somewhere online. I know they have a lot of videos, etc., for Agile, but I like to read instructions versus watch so I can go at my own pace.
D
Dee
06/17/20
Initial call and support was great
Initial call and support was great - although out of business work hours. Arranged a follow up call TWICE and still not been in touch!
A
Alex
06/17/20
excellent help from Savio
excellent help from Savio. He is very knowledgeable.
GK
George Keen
06/17/20
JASON SMITH is GREAT!!!!
I have worked with three people online and one person on chat from AgileCRM.Jason has been the best, most knowledgable, and clearest to communicate with. He is now going to be my preferred support person! I am sure that based on working with Jason, I will expand my use of AgileCRM and increase my business also.
Y
Yaron
06/17/20
Very helpful session provided by Ashley…
Very helpful session provided by Ashley who is very professional!
J
Josh
06/16/20
Jason did an excellent job of helping…
Jason did an excellent job of helping me understand everything that Agile offers. I was so impressed with his knowledge and able to answer any questions I had immediately and by going into further details as showing me. I have scheduled another Zoom with him to help me get the most out of this platform! So impressed with the customer service and friendliness. Made the right choice of picking Agile for our Company!
L
Lesley
06/16/20
Great introductory training
Having bought a licence for Agile CRM I booked one of their free training sessions. A really useful 30 minutes that will kick start our use of the system. Thanks for your time Ashley!
RB
Rob Beuse
06/16/20
After using the free version (not a…
After using the free version (not a trial, it is indefinite) and trying some things, Agile did not seem to meet the needs of my organisation. I contacted the support department for some help with deleting of my account, and the service was great, fast, and incredibly clear, and totally not pushy about why I wanted my account deleted.
SB
Shruthi Boda
06/15/20
Ashley is a walking Agile CRM…
Ashley is a walking Agile CRM dictionaryAshley has excellent knowledge and she is very clear with the way she imparts her knowledge to clients.She helped me achieve the goal I have in mind.
IM
Ismael Mendoza
06/15/20
Wonderful support department
Wonderful support department. Very friendly and professional
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].