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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 841-850 out of 1195

AC

Alexandre Chirouze

06/23/20

5 out of 5

All the questions were answered

All the questions were answered

CM

CompleteSavings member

06/22/20

5 out of 5

Great customer service!

Savio was a great help as usual, very responsive and professional customer support, happy to recommend Agile CRM!

AW

Alistair Waling

06/22/20

5 out of 5

Live chat very good

I spoke with Max on the live chat. He promptly resolved my issue with a couple of good suggestions and lots of extra information where needed. I'm really enjoying using AgileCRM and can see that once I come out of my testing phase and into live phase it is going to be crucial to my business.

GM

Graham Milton

06/19/20

5 out of 5

Great CRM and a great price

Great CRM and a great price. Most economical one I have tried.

S

Scott

06/19/20

5 out of 5

Savio was very helpful

Savio was very helpful and quick with his details

KK

Kimberly Kupferman

06/18/20

5 out of 5

Chris Allen

I had to leave a message via the chat box for someone to get back to me when there was less chat traffic. Chris responded within a couple of hours with the exact information I needed, written in a clear format for me to follow. I really appreciated it.I wish there were more of these step-by-step user manuals somewhere online. I know they have a lot of videos, etc., for Agile, but I like to read instructions versus watch so I can go at my own pace.

A

Alex

06/17/20

5 out of 5

excellent help from Savio

excellent help from Savio. He is very knowledgeable.

Y

Yaron

06/17/20

5 out of 5

Very helpful session provided by Ashley…

Very helpful session provided by Ashley who is very professional!

GK

George Keen

06/17/20

5 out of 5

JASON SMITH is GREAT!!!!

I have worked with three people online and one person on chat from AgileCRM.Jason has been the best, most knowledgable, and clearest to communicate with. He is now going to be my preferred support person! I am sure that based on working with Jason, I will expand my use of AgileCRM and increase my business also.

D

Dee

06/17/20

1 out of 5

Initial call and support was great

Initial call and support was great - although out of business work hours. Arranged a follow up call TWICE and still not been in touch!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].