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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 71-80 out of 1195

SB

Small business advisor

01/09/24

5 out of 5

I'm a new Agile user and hit a barrier

I'm a new Agile user and hit a barrier, Drake advised me how to resolve it very quickly and with minimum fuss. Very happy with that experience. Thanks Drake!

H

Hector

01/09/24

5 out of 5

Agile

Agile offers unlimited document upload which is one of the most important features for me. Chris was able to answer my questions fast and in a professional manner.

DA

Dan Aloe

01/08/24

5 out of 5

Automation Creation

Chris was very helpful with an automation creation.

KN

Katia Natella

01/08/24

4 out of 5

Customer care good!

Date of experience: January 08, 2024

CB

Cletus Bessie

01/08/24

5 out of 5

Drake always provides great customer…

Drake always provides great customer service.

CD

Conqueri Digital

01/04/24

5 out of 5

Drake's assistance was invaluable

Drake's assistance was invaluable. They not only provided accurate information but also helped me understand it in the context of my specific situation. My doubts were completely resolved thanks to their expertise.

PV

Prasanth V

11/09/23

5 out of 5

"User friendly CRM!"

What do you like best about Agile CRM? With Agile CRM, it is easy to manage campaigns, databases and other customer service operations. They are open to suggestions, ready to create and implement a tailor made solution as per our needs. What do you dislike about Agile CRM? They are progressive so far, and it's affordable. What problems is Agile CRM solving and how is that benefiting you? Email tracking is essential for all our campaigns and it's doing a great job so far. And maintaining the ...

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ED

Erwin D

09/18/23

5 out of 5

"A very user friendly application"

What do you like best about Agile CRM? Easily to search the product and all related items What do you dislike about Agile CRM? For now I don't have any issue with agile since its one of my top list What problems is Agile CRM solving and how is that benefiting you? I'm not familiar with the problem solving but based on my experience it can agile can assist engineers on product item list reviews

AU

Anonymous User

08/19/23

4.5 out of 5

"Cost effective CRM"

What do you like best about Agile CRM? Integrated simple tool for sale and marketing What do you dislike about Agile CRM? Analytics can be improved and the bulk data upload has some issues What problems is Agile CRM solving and how is that benefiting you? This helps in our lead management and follow-up with clients.

WB

William B

07/26/23

5 out of 5

"Agile CRM - My Perspective: Features Galore!"

What do you like best about Agile CRM? Agile CRM offers a wealth of features—email and leads management, plus customers data organization—all in one place. Keeping everything under control is a breeze, and staying updated with customer information is effortless. The insights gained from this data have significantly enhanced our customer relations. What do you dislike about Agile CRM? This product has no cons. It's straightforward and incredibly user-friendly. What problems is Agile CRM ...

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