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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 771-780 out of 1195

SH

Sally H

07/17/20

2 out of 5

"Some powerful features but unreliable"

What do you like best about Agile CRM? We used Agile CRM primarily for email marketing. Email marketing automations are very flexible. Flowchart oriented automations are easy to design. We found this capability to be significantly better than most of the email marketing tools we researched, including small business market leaders Constant Contact and MailChimp. This was the main reason we chose AgileCRM. Contact management was very good...again, better than Constant Contact or MailChimp. It ...

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MP

Marco Petrin

07/16/20

5 out of 5

Fully satisfied.

Fully satisfied.It was quick and easy to schedule an appointment.I spoke to a competent person who helped and guided me in all the steps, solving all the problems where possible.Thank you

S

Sophie

07/16/20

5 out of 5

Ashly was very competent and nice to…

Ashly was very competent and nice to speak to! She answered all my questions and introduced me very well to Agile.

LB

Lorena Basilis

07/16/20

5 out of 5

great support

great support

SD

Sue Denis

07/16/20

5 out of 5

Ashley is amazing

Ashley is amazing! She is a wealth of knowledge and is very patient with you while you are learning about agile. Thank you Ashley for all of your help! I appreciate it.

NB

Nathan Boeker

07/16/20

5 out of 5

Always great and prompt and helpful and…

Always great and prompt and helpful and friendly service.

YS

Yvette Sambe

07/16/20

5 out of 5

Very skilled and prepared

Very skilled and prepared. Our CSM Ashley Johnson is making our experience on Agile more and more agile

SM

Simon Maynard

07/16/20

4 out of 5

Ashley was very thorough, helpful & friendly

Ashley was very thorough and helpful. She assisted me with general questions and helped answer some direct issues that I was struggling with. Thanks for the assistance.

L

Lizz

07/16/20

5 out of 5

Very accommodating

Very accommodating. Excellent support!

IM

Ivan Merlo-Iglikov

07/15/20

5 out of 5

Jason was very pleasant and understood…

Jason was very pleasant and understood that I just wanted to get right to the point and take in as much information as possible, which he was able to provide perfectly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].