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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 761-770 out of 1195

JV

Juliano Vieira

07/23/20

5 out of 5

Very good aftersales

Very good aftersales

L

LP

07/23/20

5 out of 5

Customer Service is stellar!

I am a customer service manager for a retail tech company and was looking for a CRM that fits our business need, while looking for answers i used their web Chat feature and spoke with "Max". I found his responses to be helpful, resourceful and professional. I give this CRM and 5 star so far based on the customer service experience i had.

C

CM

07/23/20

5 out of 5

Helpful support team

Have received prompt and effective assistance from the support team on three occasions.

RS

Rui Saldanha Rezende

07/23/20

5 out of 5

VERY SATISFIED

IT WAS MY FIRST EXPERIENCE RECEIVING SUPPORT FROM YOUR SUPPORT TEAM AND I REALLY APPRECIATE THE WAY ASHLEY GUIDED ME THROUGH THE AGILE FEATURES AND GAVE ME THE OPPORTUNITY TO KNOW AND UNDERSTAND HOW WE CAN TAKE MORE ADVANTAGE OF AGILE CRM CAPABILITY.THANKS TO ASHLEY I AM MORE CONFIDENT AND FOR SURE MY TEAM WILL LEARN FROM THE RECORDED VIDEO OF OUR TODAY SESSION AND ALSO WILL RECEIVE DETAILED TRAINING FROM HER.

GF

Gracie Foreman

07/22/20

5 out of 5

Patience and Understanding

For me, Jason Smith was calm...professional...accomodating and a great pleasure to work with. I did not feel rushed. I'm glad I booked several appts in the row because it allowed me to get through most of the issues I was having. Jason was so determined to get my matters resolved and asked to research the solutions and return with solution.

A

Adrian

07/22/20

5 out of 5

Great doing business with Agile

Great doing business with Agile. Rapid, friendly support. User friendly tool and value for money. Just what you need from a crm when starting up

TR

Tamzin Rebel

07/22/20

4 out of 5

I really do love agile

I really do love agile - I just wish there was more support in Australia

MM

Marc Metz

07/21/20

5 out of 5

The support on the chat is prompt and thorough. They answer my questions and stay on with me until I have the issue figured out.

The support on the caht is prompt and thr

SM

Sawyer McBride

07/17/20

5 out of 5

Very good support and crm

Very good support. revenue is up with their Crm

SH

Sally H

07/17/20

2 out of 5

"Some powerful features but unreliable"

What do you like best about Agile CRM? We used Agile CRM primarily for email marketing. Email marketing automations are very flexible. Flowchart oriented automations are easy to design. We found this capability to be significantly better than most of the email marketing tools we researched, including small business market leaders Constant Contact and MailChimp. This was the main reason we chose AgileCRM. Contact management was very good...again, better than Constant Contact or MailChimp. It ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].