8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 761-770 out of 1200
CN
Crystal NeVille
07/28/20
Great customer support
Great customer support
GM
Gavin McWhirter
07/27/20
Excellent help
The help and support from the Agile team is excellent. They know the product really well and if they can guide me through it they can help anyone!
DR
Dayle Rodriguez
07/24/20
Great support
Great support. Very patient and really helpful.This was complete user error on my part, very grateful for the support.
OV
O Voraugh
07/24/20
Pleasant experience
Max was a great help!
JF
Juan Francisco Ramirez Roa
07/24/20
The agent was patient and took his time…
The agent was patient and took his time guiding me.
L
LP
07/23/20
Customer Service is stellar!
I am a customer service manager for a retail tech company and was looking for a CRM that fits our business need, while looking for answers i used their web Chat feature and spoke with "Max". I found his responses to be helpful, resourceful and professional. I give this CRM and 5 star so far based on the customer service experience i had.
JV
Juliano Vieira
07/23/20
Very good aftersales
Very good aftersales
C
CM
07/23/20
Helpful support team
Have received prompt and effective assistance from the support team on three occasions.
RS
Rui Saldanha Rezende
07/23/20
VERY SATISFIED
IT WAS MY FIRST EXPERIENCE RECEIVING SUPPORT FROM YOUR SUPPORT TEAM AND I REALLY APPRECIATE THE WAY ASHLEY GUIDED ME THROUGH THE AGILE FEATURES AND GAVE ME THE OPPORTUNITY TO KNOW AND UNDERSTAND HOW WE CAN TAKE MORE ADVANTAGE OF AGILE CRM CAPABILITY.THANKS TO ASHLEY I AM MORE CONFIDENT AND FOR SURE MY TEAM WILL LEARN FROM THE RECORDED VIDEO OF OUR TODAY SESSION AND ALSO WILL RECEIVE DETAILED TRAINING FROM HER.
GF
Gracie Foreman
07/22/20
Patience and Understanding
For me, Jason Smith was calm...professional...accomodating and a great pleasure to work with. I did not feel rushed. I'm glad I booked several appts in the row because it allowed me to get through most of the issues I was having. Jason was so determined to get my matters resolved and asked to research the solutions and return with solution.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].