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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 751-760 out of 1200

P

Patty

07/31/20

5 out of 5

Provides a Powerful, Quality Product with Excellent Support

All my interactions with Agile CRM have been very well handled. I have had to contact support about three times in the past several weeks. Their support has always been courteous, prompt, and thorough. Peter was the latest to help me. His directions were clear, concise and was very patient while I took extra time to respond and practiced poor reading comprehension.I also interacted with the training staff from watching webinars to individual tailored training. They were patient, flexible ...

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AL

Arthur Lavrinovich

07/31/20

5 out of 5

Max is an awesome Agile system expert

Max is an awesome Agile system expert. Thank you tons for providing a great support. I wish everyone was like you. Greetings from SmartMatchApp. Our matchmaking database software is a proud user of Agile!

CP

Chris Penny

07/31/20

5 out of 5

screen share chat sorted my issue in 5…

screen share chat sorted my issue in 5 mins

L

Louis

07/30/20

5 out of 5

To the point and super helpfull onboarding session

I had a 30min on-boarding session with Ashley from Agile CRM. She was most knowledgeable and could quickly answer my questions - even the tricky ones - with great insight to what a real business needs to improve and scale.I already schedules our next session for next week :DGreat job Agile in helping a small business in South Africa to start functioning like Pro's!!

AK

Asha Khundoo

07/30/20

5 out of 5

Very helpful and supportive tips

Very helpful and supportive tips

ML

Mac Legaspi

07/30/20

5 out of 5

Prompt and helpful support.

Prompt and helpful support.

NM

Neville Madden

07/30/20

4 out of 5

I had some issues with Agile CRM…

I had some issues with Agile CRM primarily because I did not understand how to go about getting that situation the way my company needs it.Peter was able to help me get everything sorted out and running well. I appreciate the professional approach that he took and the patience that he displayed. Good job Peter. Agile is a better company for having people like you

HD

Hadas da queen

07/29/20

5 out of 5

Was very helpful!!

Was very helpful!!! Thank you Ashley :)

EP

Eduardo Priuli (Cadu)

07/29/20

5 out of 5

Great Support, fast and efficient.

Great Support, fast and efficient. Very recommended. The CRM platform could improve in a few points the UX and UI.

JG

Joaquín Graña del Bo

07/28/20

5 out of 5

I'm Very Glad

Peter helped me and resolved my problem. I am very glad with his atention.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].