8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 741-750 out of 1195
J
Jose
08/04/20
Good customer service
The platform is a little bit complicate to use, but the customer service is very good and fast.
C
Christine
08/03/20
Easy to use
Easy to use, though not quite as intuitive as other CRM's. Has a lot of flexibility and some powerful tools - it takes a while to understand the bredth of Agile's capability.Customer service is fab, as is the training and support.
WT
William Thomas Taggart
08/03/20
Thanks Ronnie for your help
As a new user to Agile CRM, I had some setup questions, so I used the online chat. I had the pleasure of working with Ronnie. Ronnie was professional, polite, and a great teacher. He was able to walk me through all my questions and made it so easy.WT Taggart
JC
Jason Canady
07/31/20
Max was great Thumbs up
Max was great took the time to listen and help me. he was patient and knowledgeable
CP
Chris Penny
07/31/20
screen share chat sorted my issue in 5…
screen share chat sorted my issue in 5 mins
AL
Arthur Lavrinovich
07/31/20
Max is an awesome Agile system expert
Max is an awesome Agile system expert. Thank you tons for providing a great support. I wish everyone was like you. Greetings from SmartMatchApp. Our matchmaking database software is a proud user of Agile!
J
Joe
07/31/20
Max was very helpful!
I received wonderful support from Max Cooper today who called me back and answered all my questions, and was honest about everything, and really explained well the benefits of Agile. I like that there is technical support available, and that I can depend on that when something technically may go wrong. Thanks Max!
P
Patty
07/31/20
Provides a Powerful, Quality Product with Excellent Support
All my interactions with Agile CRM have been very well handled. I have had to contact support about three times in the past several weeks. Their support has always been courteous, prompt, and thorough. Peter was the latest to help me. His directions were clear, concise and was very patient while I took extra time to respond and practiced poor reading comprehension.I also interacted with the training staff from watching webinars to individual tailored training. They were patient, flexible ...
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ML
Mac Legaspi
07/30/20
Prompt and helpful support.
Prompt and helpful support.
L
Louis
07/30/20
To the point and super helpfull onboarding session
I had a 30min on-boarding session with Ashley from Agile CRM. She was most knowledgeable and could quickly answer my questions - even the tricky ones - with great insight to what a real business needs to improve and scale.I already schedules our next session for next week :DGreat job Agile in helping a small business in South Africa to start functioning like Pro's!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
