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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 701-710 out of 1195

AU

Anonymous User

08/24/20

4.5 out of 5

"A software to manage the relations with your clients in an effective way"

What do you like best about Agile CRM? Agile CRM is a well known intuitive software that works with customer relationship management, has an automated platform perfect for managing sales and marketing campaigns, the platform is easy to configure and has different web analytics tools that make the marketing work much more fluid and fast for example you can track the activity of visitors on the website and then analyze the behavior of the future customer, is highly integrated with social ...

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WM

Will Morris

08/21/20

5 out of 5

Great customer service

Great customer service, really clear and well delivered demo.

P

Puneet

08/21/20

5 out of 5

Ashley Johnson was great

Ashley Johnson was great, and very helpful.

CW

Caroline Wright

08/21/20

5 out of 5

I used the online chat facility with…

I used the online chat facility with Ronnie this morning for help on creating new fields. He has explained everything thoroughly for me.. Thank you!

C

Catie

08/21/20

5 out of 5

Peter

Peter, connected right away and answered all my questions fast and efficiently.

EM

Euan Millar

08/21/20

5 out of 5

Best Tech Support

AgileCRM offer the fastest and best tech support I've ever experienced from a SaaS provider

SP

Shalaka Patil

08/21/20

5 out of 5

Support Team is the best!

Appreciate the support, patience and promptness of Agile Representatives.Savio Smith is definitely a life saver!

PK

Padraig King

08/19/20

5 out of 5

Excellent online support with Ashley who…

Excellent meeting with Ashley who guided me through every step to get the job done! Brilliant

SH

scott holland

08/19/20

5 out of 5

Peter was excellent

Peter was excellent. Very helpful.

MC

Morgan C

08/19/20

4.5 out of 5

"Mobile optimization and customer engagement platform."

What do you like best about Agile CRM? Agile CRM is very easy to get along with and it has many of the functional features with easy access and very helpful options. I also like the best integration across multiple marketing platforms and the email campaign management and the easy generation of detailed reports. Sending bulk personalized email, contacts importing and their customer support its very reliable and responsive the customers requests regarding Agile CRM usage. What do you dislike ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].