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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 61-70 out of 1195

B

Ben

01/19/24

4 out of 5

Had an issue, Chris helped…

I had a need for a paywalled service on my AgileCRM account. Chris helped me identify the feature I needed and what options were available to me. He also went above and beyond with another option with an partner service offering.

ME

Moe Escario

01/17/24

5 out of 5

I spoke to someone 2 days ago for 2…

I spoke to someone 2 days ago for 2 hours but was not able to empathize and solve my problem with Agile. Henry was able to help me right away and solved it

AG

Aleli Garcia

01/17/24

5 out of 5

Thank you sooo much for helping me with…

Thank you sooo much for helping me with my problem in Agile and for always answering my questions. Keep up the good work always and God bless you all!

AY

Alfonso Yagüe Yges

01/16/24

5 out of 5

good customer service

Date of experience: January 16, 2024

DC

Dwayne Cromarty

01/16/24

5 out of 5

Drake was knowledgeable and helpful

Drake was knowledgeable and helpful. He solved my issues in a competent and timely manner

WW

Wiktoria Wolny

01/15/24

5 out of 5

Helpful hand

Quick answers and helpful directions and when it was really big problem that i couldn't cope on my own, the staff helped me and did the work for me, even repaired some damages. Really nice work, really apreciate this kind of help.

DK

Daniel Koehler

01/12/24

5 out of 5

Fast and great support

Fast and great support through a simple chatpilot without any wait times my problems get resolved in minutes.

MV

marcelo vargas

01/11/24

5 out of 5

The platform is very good.

The platform is very good. I'm still getting to know all the features. But you can be sure that I will go to premium soon

TM

TJ Mansfield

01/10/24

5 out of 5

Great support

The team at agilecrm gave great support when needed

L

Linda

01/10/24

5 out of 5

We have been having issues with…

We have been having issues with updating our cc information due to the previous administrator left without providing any information to access this function. Chris was wonderful in helping and was very knowledgeable with any of the questions I posed to him. I look forward to learning more about all the Agile can do for us.