8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 61-70 out of 1200
PG
Pixel Global
02/01/24
Great Customer service by David.
Date of experience: February 01, 2024
RB
Rod B
01/31/24
Campaign emails not being delivered to recipient
Henry was very helpful and was able to quickly identify the cause of the campaign email not sending issue I was having. He had consulted with some of his system software colleagues who had determined they needed to make some changes to DKIM at their end. Henry was prompt in his replies and reached out to me when the issue was resolved. Took less than 24 hours and very happy with result. Method of support was via email.
NH
Nazmul Hasan
01/30/24
Drake was fast!
Date of experience: January 30, 2024
DP
Diana Potter
01/24/24
Great Help
Great and friendly home, and was very professional, and very easy to understand
DJ
Deborah Jordan
01/22/24
The person that helped me was very…Kind
The person that helped me was very helpful and gave me the info I was needing to know.
B
Ben
01/19/24
Had an issue, Chris helped…
I had a need for a paywalled service on my AgileCRM account. Chris helped me identify the feature I needed and what options were available to me. He also went above and beyond with another option with an partner service offering.
ME
Moe Escario
01/17/24
I spoke to someone 2 days ago for 2…
I spoke to someone 2 days ago for 2 hours but was not able to empathize and solve my problem with Agile. Henry was able to help me right away and solved it
AG
Aleli Garcia
01/17/24
Thank you sooo much for helping me with…
Thank you sooo much for helping me with my problem in Agile and for always answering my questions. Keep up the good work always and God bless you all!
DC
Dwayne Cromarty
01/16/24
Drake was knowledgeable and helpful
Drake was knowledgeable and helpful. He solved my issues in a competent and timely manner
AY
Alfonso Yagüe Yges
01/16/24
good customer service
Date of experience: January 16, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].