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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 681-690 out of 1195

M

Maurice

08/31/20

5 out of 5

Great assistance

Great assistance after getting a licence/membership with Agile

CB

Cameron Burnett

08/31/20

5 out of 5

Very helpful

Very helpful, Peter knew exactly what I needed, and pointed me towards useful information

L

Laurent

08/31/20

5 out of 5

Ashley has been very helpful

Ashley has been very helpful. She understood my question and gave me clear answers.

OG

Oscar Gimenez

08/31/20

5 out of 5

Support team always willing to help

Support team always willing to help

C

Carol

08/28/20

5 out of 5

Peter quickly identified the issue and…

Peter quickly identified the issue and helped me work through and resolve it

D

DB

08/28/20

5 out of 5

Started the free version

Started the free version, had an issue connecting my emails, but very quickly sorted by the chat support. My problem, in that I got the wrong password, but support was there, good and helpful.

DM

David Maginley

08/27/20

5 out of 5

Ashley understood my needs and answered…

Ashley understood my needs and answered my questions clearly and in a manner that I understood exactly what to do. Really great first experience with the software

GW

Gwen Westhoff

08/26/20

5 out of 5

Great support

Great support, just getting started but appreciated the help, easy to understand and fixed the things I asked about.

CR

Cristina Rapcea

08/26/20

5 out of 5

It was a very helpful call with Savio

It was a very helpful call with Savio, got my problem sorted ina minute.Thank you Agile team

M

Meau

08/26/20

5 out of 5

Got what I needed easily.

I used the online chat. It took about 2 minutes for someone to answer. Pete was the agent. He was able to have me share my screen and give me exact instructions on how I could do what I wanted to do. Overall, it was quick, efficient, and I ended up with exactly what I needed.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].