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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 671-680 out of 1200

BA

Besjana Ajazi

09/04/20

5 out of 5

Very Good Experience

Very Good Experience

CN

Crystal NeVille

09/04/20

5 out of 5

Great chat support by Max.

Great chat support by Max.

AI

Alan Itzkoff

09/04/20

5 out of 5

Max was awesome

Max was awesome. Great support. He found the answer to my problem when no one else could!

RJ

Rachel Jago

09/04/20

5 out of 5

Agile chat support is invaluable

Agile chat support is invaluable. Today, Savio answered all my questions, quickly and fully. He was courteous and professional.

AZ

Alex Zlatin

09/03/20

5 out of 5

Just started implementing this

Just started implementing this. But, it has the capabilities very few other competitors have (even the big names out there).

MS

Michael Smith

09/03/20

5 out of 5

Fast and friendly answers to technical…

Fast and friendly answers to technical questions. They are always ready to help.

JX

James Xuereb

09/03/20

5 out of 5

New to Agile CRM

New to Agile CRM, whist I've used other CRM's felt was a good idea to get some initial training with Jason, which has been great. Covered a lot of areas throughout the app. We just completed the second session where we were able to configure some settings on the fly as well as imparting plenty of tips along the way.Thanks again.

LA

Lance Ayrault

09/03/20

5 out of 5

I've had several sessions with Ashley…

I've had several sessions with Ashley Johnson, all which have been very good. Her knowledge and follow up exceptional.

DS

Danilo Siqueira

09/02/20

5 out of 5

I was very well attended

I was very well attended, in a simple and quick way I received help to solve my problem to configure DNS.

ES

Eric Schroeder

09/02/20

5 out of 5

Jason is always super-helpful.

Jason is always super-helpful and has never failed to share a nugget of wisdom with me. Beyond getting me out of the jam I'm in he always manages to add more value to help me with the product better.Thanks Jason!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].