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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 661-670 out of 1200

M

Mark

09/11/20

5 out of 5

Good product, even better support

Like the product and i'm always impressed with their chat customer support. really helpful, every single time

KS

Kenia Santana

09/11/20

5 out of 5

Their interest and patient are great!

I am recently using Agile, and I am happy with all the support they are giving me until now. I feel they are really interested into solve any doubt, and plus that, they are very patient. Great team!

M

Myboutiquehotel

09/10/20

5 out of 5

Very good service

Very good service, always on board and very helpful. Thanks

RU

Robert Upton

09/10/20

5 out of 5

Quick

Quick, clear assistance

FB

Fernando Batista

09/09/20

5 out of 5

Excellent support and fast solving the…

Excellent support and fast solving the issue that made me contact

K

Kim

09/09/20

5 out of 5

Excellent Customer Service

Jason has always been very knowledgeable and provides out of the box solutions when I cannot get something unique to work in AgileCRM. If he cannot find the solution right away, he does research and will always get back with me. GREAT customer service!!

VF

Vanessa Fonseca

09/08/20

5 out of 5

Great Experience as always using agile…

Great Experience as always using agile and their support. Very fast to action and always showing the max efficiency. A Special Thanks to Ashley Johnson for supporting us with several topics and to her extended attention. Thank you

J

Jenevieve

09/08/20

5 out of 5

Very helpful!

Online support was very helpful with the issues that I had with my account and the numerous questions that I had about setting up a text messaging campaign. Special thanks to Max for being awesome and helping me out!

SR

Syed Rahamat Ali

09/07/20

5 out of 5

Asley helped to go through the whole…

Asley helped to go through the whole process and explained all the queries on timely manner.Thank you so much Ashley.

VB

Victor Bondarenko

09/07/20

5 out of 5

The best support ever met

The best support ever met

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].