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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 661-670 out of 1195

K

Kim

09/09/20

5 out of 5

Excellent Customer Service

Jason has always been very knowledgeable and provides out of the box solutions when I cannot get something unique to work in AgileCRM. If he cannot find the solution right away, he does research and will always get back with me. GREAT customer service!!

J

Jenevieve

09/08/20

5 out of 5

Very helpful!

Online support was very helpful with the issues that I had with my account and the numerous questions that I had about setting up a text messaging campaign. Special thanks to Max for being awesome and helping me out!

VF

Vanessa Fonseca

09/08/20

5 out of 5

Great Experience as always using agile…

Great Experience as always using agile and their support. Very fast to action and always showing the max efficiency. A Special Thanks to Ashley Johnson for supporting us with several topics and to her extended attention. Thank you

VB

Victor Bondarenko

09/07/20

5 out of 5

The best support ever met

The best support ever met

SR

Syed Rahamat Ali

09/07/20

5 out of 5

Asley helped to go through the whole…

Asley helped to go through the whole process and explained all the queries on timely manner.Thank you so much Ashley.

CN

Crystal NeVille

09/04/20

5 out of 5

Great chat support by Max.

Great chat support by Max.

AI

Alan Itzkoff

09/04/20

5 out of 5

Max was awesome

Max was awesome. Great support. He found the answer to my problem when no one else could!

RJ

Rachel Jago

09/04/20

5 out of 5

Agile chat support is invaluable

Agile chat support is invaluable. Today, Savio answered all my questions, quickly and fully. He was courteous and professional.

BA

Besjana Ajazi

09/04/20

5 out of 5

Very Good Experience

Very Good Experience

LA

Lance Ayrault

09/03/20

5 out of 5

I've had several sessions with Ashley…

I've had several sessions with Ashley Johnson, all which have been very good. Her knowledge and follow up exceptional.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].