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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 641-650 out of 1195

AC

Adin Castillo

09/22/20

5 out of 5

Max from the chatbox did a great job…

Max from the chatbox did a great job helping me with my issue. He did everything he could to help me.This is a feedback for Agile system to improve on:You do not have an option to filter the skipped email contacts and to take bulk action on them, they can be only be viewed in the campaign reports under logs.

G

Greg

09/22/20

5 out of 5

Peter was great

Peter was great, knew exactly what I needed to do, Thanks!!

BM

Brittany Miller

09/22/20

5 out of 5

Peter was very helpful!

Peter was very helpful and able to not only fix my problem, but teach me how to avoid the problem in the future. I appreciate his knowledge and patience as he assisted me!

G

Greg

09/22/20

5 out of 5

Peter was great

Peter was great, knew exactly what I needed to do, Thanks!!

KK

Kamen KREILICK

09/21/20

5 out of 5

I was on the fence about choosing Agile…

I was on the fence about choosing Agile CRM for my business. Max Cooper answered all my questions and shared new insight with me about the company. Max helped me navigate and I learned more about Agile CRM with the assistance of their team member Max. I will be upgrading my plan thanks to Max Cooper.

KK

Kamen KREILICK

09/21/20

5 out of 5

I was on the fence about choosing Agile…

I was on the fence about choosing Agile CRM for my business. Max Cooper answered all my questions and shared new insight with me about the company. Max helped me navigate and I learned more about Agile CRM with the assistance of their team member Max. I will be upgrading my plan thanks to Max Cooper.

DG

Deepak Gawas

09/16/20

5 out of 5

Support is brilliant

Call scheduling was simple. Query handling was superb. All my queries were answered.

S

Sergie

09/16/20

5 out of 5

Vast functionality and great immediate customer service

Lots of incredible functionality, Peter and Ronnie are there to guide you through every step of any process :) I recommend installing it right away as it's free without any hidden costs and affordable premium plans which are a great addition to the great features already present

BP

Bharat Pandya

09/15/20

5 out of 5

best product and super best support!!

best product and super best support!!

R

Rick

09/15/20

5 out of 5

I highly recommend AgileCRM

I highly recommend AgileCRM. When I started I was trying out about 6 different CRMs at around the same price point, but decided on Agile and haven't looked back. Their platform is very clean and has many great features. Their support is definitely the best, too. If there are any issues they will respond very quickly and fix. If there is a feature you don't see, contact them, and it is usually there and they will walk you through it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].