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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 621-630 out of 1195

J

Jenevieve

09/25/20

5 out of 5

Great service again!

I had many questions today on how to properly utilize triggers and campaigns and Max was extremely helpful! Another great experience with online customer support!

KD

Kim Darrow

09/24/20

5 out of 5

You Want To Work with Ashley

Ashley is an amazing rep for Agile CRM. She is patient, knowledgable and is committed to ensuring the accounts are set up properly.

AP

Alex Pascal

09/24/20

5 out of 5

Very helpful customer service

Very helpful customer service, helped me fix the SMS issues

TB

Tim Buick

09/24/20

5 out of 5

Great support and exciting tool

Great support and exciting possibilities going forwards. We are looking forward to using Agile CRM to better support our customers.

H

Harry

09/24/20

5 out of 5

Great stuff!

Great stuff!

GS

Gavin Sorensen

09/24/20

5 out of 5

Agile CRM support is very helpful

Agile CRM support is very helpful. In just the first couple weeks of onboarding I've always been able to talk with Chat Support via messenger to resolve my issues.

MD

Maria del Mar

09/23/20

5 out of 5

Peter was very helpful with his videos!

Peter was very helpful with his videos!

SS

Sam Singh

09/23/20

5 out of 5

Ronnie provided great customer service

Ronnie provided great customer service. He was able to solve all of our issues and help me understand the process.

MD

Maria del Mar

09/23/20

5 out of 5

Peter was very helpful with his videos!

Peter was very helpful with his videos!

SS

Sam Singh

09/23/20

5 out of 5

Ronnie provided great customer service

Ronnie provided great customer service. He was able to solve all of our issues and help me understand the process.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].