8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 611-620 out of 1200
AP
Adam Partis
10/05/20
Great Support Even on the Free Version
We had an issue with DNS settings, Agile CRM emails were not being delivered due to incorrect DNS settings on our end. Their support spent over an hour guiding us through the changes. In the end every thing works perfectly.
Y
Yasmin
10/05/20
Peter was great
Peter was great! Helped fixed my problem within a few minutes!
KP
Kate Peterson
10/02/20
They take care of customers!
A huge thanks to Krishnesh, who helped us to resolve all problems with our CRM! Really polite and customer-oriented! We will definitely keep working with Agile! The CRM itself is great, as well as technical and customer support!
N
Nilesh
09/30/20
Ashley is an amazing person
Ashley is an amazing person, very knowledgeable not only about AgileCRM but overall CRM / Marketing business needs. She is just amazing.
EM
Euan Millar
09/30/20
Excellent AgileCRM support
Excellent AgileCRM support
BA
Bluej App
09/30/20
Ashly was great in explaining the…
Ashly was great in explaining the marketing tools step by step, and how to utilize them in my business. Thank you!
GC
Green Condor
09/29/20
Fast solution to my technical need
Fast solution to my technical need. Their product is very user friendly, I am excited to start working our crm/marketing needs using Agile. God Bless People
NT
Niki Trentacosta
09/28/20
Peter was a fast accurate help
Peter was a fast accurate help! Love the service from Agile CRM.
VN
Van Nguyen
09/28/20
I needed help setting up live chat
I needed help setting up live chat, the agent helped me out tremendously. Great support in place.
DK
Dick Knuth
09/28/20
Stellar support provided by Peter
The support provided by Peter this morning was one more example of the stellar tech support provided by AgileCRM. Peter was courteous, professional, and patient. He provided working samples of the processes that confused me. I am very pleased with AgileCRM and people like Peter. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].