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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 601-610 out of 1195

J

Jennifer

10/07/20

5 out of 5

Flawless Service and Product

Great training session today with Jason! He answered all my questions. I have found the Agile system to be super user friendly! Love the integration with the phones, the custom dashboards, forms, and the attentiveness of the staff. More companies should have services and products this flawless!

TN

T N

10/07/20

5 out of 5

Great service

Great service

DS

Darrell Smith

10/06/20

5 out of 5

Support agent Peter, very helpful

Peter was more than helpful in solving my issue. He assisted with screenshots and I was quickly able to get back on track.

MM

Marc Metz

10/06/20

5 out of 5

Great support

Quick and answered my question efficiently and clearly.

MM

MyActivityBoard Marketing

10/06/20

5 out of 5

Great Experience

I have spoken with Peter more than once now. He has been so very helpful. Takes the time to explore the issues I am experiencing and always comes back with a solution for me. He is also very pleasant to speak with! I would recommend Agile CRM to anyone!

Y

Yasmin

10/05/20

5 out of 5

Peter was great

Peter was great! Helped fixed my problem within a few minutes!

AP

Adam Partis

10/05/20

5 out of 5

Great Support Even on the Free Version

We had an issue with DNS settings, Agile CRM emails were not being delivered due to incorrect DNS settings on our end. Their support spent over an hour guiding us through the changes. In the end every thing works perfectly.

KP

Kate Peterson

10/02/20

5 out of 5

They take care of customers!

A huge thanks to Krishnesh, who helped us to resolve all problems with our CRM! Really polite and customer-oriented! We will definitely keep working with Agile! The CRM itself is great, as well as technical and customer support!

BA

Bluej App

09/30/20

5 out of 5

Ashly was great in explaining the…

Ashly was great in explaining the marketing tools step by step, and how to utilize them in my business. Thank you!

N

Nilesh

09/30/20

5 out of 5

Ashley is an amazing person

Ashley is an amazing person, very knowledgeable not only about AgileCRM but overall CRM / Marketing business needs. She is just amazing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].