8.9
Spot Score

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 591-600 out of 1200
BL
Barry Luz
10/20/20
Help with email campaigns
Jason was extremely knowledgeable about how to create a campaign and set time and triggers as well as how to select contact groups. He showed me a few tricks to personalize the emails so that open rates would be higher. Thank you Jason!
J
JOHN
10/20/20
Jason is a great communicator
Jason is a great communicator. He speaks slowly and clearly and moves at the speed I am comfortable with. He stays on point and doesn't launch off into another topic, merely to show off.He is very polite and I love dealing with him.John Stange
ZD
Zac Deane
10/19/20
Excellent Service, simple excellent elegant porduct
AgileCRM is clean simple intuitive flexible inexpensive. Every other CRM dfalls into the trap of 1 new headache with each solution. Somehow this doesnt
AS
Alvaro Sardinha
10/19/20
Excellent plattform; excellent support team!
Agile CRM is a very reliable platform and the support team is always available and professional.
TL
Tonya Lehman
10/19/20
Great responsive support!
Great responsive support!
SZ
Shak Zamanie
10/17/20
ABSOLUTELY BLOWN AWAY
Wow I’m absolutely blown away with the service that AgileCRM provide to their users. I’m in the cheapest package and I have full access to booking 1 on 1 zoom sessions to ask questions about agile CRM. I have been connecting with JASON SMITH from AgileCRM who has been a CRM angel! He has been incredibly helpful teaching me how to set up automated sequence emails, setting up emails from inside CRM.I have never experienced this level of 1 on 1 help from any SAAS I have dealt with. I highly ...
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PR
Pablo Rebolledo
10/16/20
I had an issue with a campaign...
I had an issue with a campaign and Max was quickly able to walk me through each step on how to fix the issue. Their system is easy to use and has great support.
D
DL
10/16/20
Peter quickly helped with my situation…
Peter quickly helped with my situation and provided a solution. I've looked at other solutions and usually have to wait days for an answer. Agile was minutes.
PG
Pier-Luc Gagne
10/15/20
This is by far the best customer…
This is by far the best customer service I've receive through all of our dealings with software companies.
AB
Angela Burstein
10/15/20
Ashley was very helpful by giving…
Ashley was very helpful by giving detailed instructions. Thank you so much!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].