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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 591-600 out of 1195

SZ

Shak Zamanie

10/17/20

5 out of 5

ABSOLUTELY BLOWN AWAY

Wow I’m absolutely blown away with the service that AgileCRM provide to their users. I’m in the cheapest package and I have full access to booking 1 on 1 zoom sessions to ask questions about agile CRM. I have been connecting with JASON SMITH from AgileCRM who has been a CRM angel! He has been incredibly helpful teaching me how to set up automated sequence emails, setting up emails from inside CRM.I have never experienced this level of 1 on 1 help from any SAAS I have dealt with. I highly ...

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PR

Pablo Rebolledo

10/16/20

5 out of 5

I had an issue with a campaign...

I had an issue with a campaign and Max was quickly able to walk me through each step on how to fix the issue. Their system is easy to use and has great support.

D

DL

10/16/20

5 out of 5

Peter quickly helped with my situation…

Peter quickly helped with my situation and provided a solution. I've looked at other solutions and usually have to wait days for an answer. Agile was minutes.

PG

Pier-Luc Gagne

10/15/20

5 out of 5

This is by far the best customer…

This is by far the best customer service I've receive through all of our dealings with software companies.

AB

Angela Burstein

10/15/20

5 out of 5

Ashley was very helpful by giving…

Ashley was very helpful by giving detailed instructions. Thank you so much!

AR

Angélique Renfer

10/14/20

5 out of 5

The Agile CRM support team is always efficient…

The Agile CRM support team is always available to fully understand any problems encountered and works hard to resolve them within a respectable timeframe !

NS

Nate Stockard

10/12/20

5 out of 5

Great Support

Agile CRM has a lot of options and features. It is hard to use all of the features without a little help from time to time. Agile CRM support is always very response and will ensure you are capable of using the product!

KS

Kim Saint

10/12/20

5 out of 5

Savio has been very helpful with…

Savio has been very helpful with reconnecting my account, it was very quick and easy

R

Radhika

10/12/20

5 out of 5

Agilecrm is great !

Agilecrm is great! It offers a one stop shop, but without the costs charged by the many others on the market. It’s a no nonsense, no fuss, easily learnt system, that you can have up and running in a day. And what I particularly love about Agilecrm is the customer service and the tremendous amount of help offered through online chats, emails, and phone conversations. I highly recommend agile CRM for small businesses that are on the verge of scale and looking to automate their sales and ...

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NV

Norm Van Wieren

10/08/20

5 out of 5

Max did an outstanding job for me...

Max did an outstanding job for me...

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].