8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 51-60 out of 1200
R
Rusty
02/23/24
Live chat was very helpful
Live chat was very helpful. Effecient, knowledgable, and effective. Thank you.
DN
Denny Nguyen
02/22/24
Great support given and very detailed
Great support given and very detailed. Look forward to future conversations and training.
JW
Josef Weirauch
02/22/24
CRM with great and quick support and a lot of function
So, let me say: I´m a consultant, helping smaller SME (companies) implementing a B2B sales depart. Using PD for many many years, I now changed to agile. why? pricing is one part but, the functionallities and the service and support is amazing. Of course you have to get adjusted to the new UI but that is something to get used rather quickly.
J
JB
02/20/24
Great Support and understanding
The support specialist took the time to understand our needs and offer the solutions needed to put Agile CRM to work as we needed.
MS
Mirela Smajovic
02/15/24
The support is always available
The support is always available, quick and efficient.
GP
Glenn Phillips
02/09/24
Drake was great and took care of my…
Drake was great and took care of my issues quickly. Thanks Glenn
CV
Clark Vialle
02/08/24
Patience is the key when giving support…
Patience is the key when giving support over the phone. Drake showed plenty of patience when he helped me. Typically by the time I get to the support line I am frustrated and out of what little patience I have to begin with. He was great, got me calmed down, never lost his cool when I didn't understand or did the wrong thing as we shared my screen. Really a super positive experience.
JC
Johann Culebro
02/07/24
Good support
Date of experience: February 07, 2024
C
Consumer
02/07/24
Drake was very polite and perfect in…
Drake was very polite and perfect in his assistance in answering my question.
AS
Austin Stephens
02/07/24
New user questions
New user and just needed some questions about upgrading. Drake answered all my questions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].