8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 51-60 out of 1195
GP
Glenn Phillips
02/09/24
Drake was great and took care of my…
Drake was great and took care of my issues quickly. Thanks Glenn
CV
Clark Vialle
02/08/24
Patience is the key when giving support…
Patience is the key when giving support over the phone. Drake showed plenty of patience when he helped me. Typically by the time I get to the support line I am frustrated and out of what little patience I have to begin with. He was great, got me calmed down, never lost his cool when I didn't understand or did the wrong thing as we shared my screen. Really a super positive experience.
JC
Johann Culebro
02/07/24
Good support
Date of experience: February 07, 2024
C
Consumer
02/07/24
Drake was very polite and perfect in…
Drake was very polite and perfect in his assistance in answering my question.
AS
Austin Stephens
02/07/24
New user questions
New user and just needed some questions about upgrading. Drake answered all my questions.
PG
Pixel Global
02/01/24
Great Customer service by David.
Date of experience: February 01, 2024
RB
Rod B
01/31/24
Campaign emails not being delivered to recipient
Henry was very helpful and was able to quickly identify the cause of the campaign email not sending issue I was having. He had consulted with some of his system software colleagues who had determined they needed to make some changes to DKIM at their end. Henry was prompt in his replies and reached out to me when the issue was resolved. Took less than 24 hours and very happy with result. Method of support was via email.
NH
Nazmul Hasan
01/30/24
Drake was fast!
Date of experience: January 30, 2024
DP
Diana Potter
01/24/24
Great Help
Great and friendly home, and was very professional, and very easy to understand
DJ
Deborah Jordan
01/22/24
The person that helped me was very…Kind
The person that helped me was very helpful and gave me the info I was needing to know.
