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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 571-580 out of 1195

ST

SLAPxperience Team

11/06/20

5 out of 5

Really helpful customer experience!

Really helpful customer experience!

B

Boris

11/06/20

5 out of 5

Absolutely great support staff!

Absolutely great support staff!

T

Todd

11/06/20

5 out of 5

The live chat has always been…

The live chat has always been professional, concise and and very helpful!

RG

Rod Gardner

11/05/20

5 out of 5

Great CS support

Great CS support. Chris and other support team members help walk you through the Agile CRM tools and are very patient as well.

RF

Robert Fabiszewski

11/04/20

5 out of 5

Professional and useful user help :)

Professional and useful user help :)

AO

Anthony Ogletree

11/03/20

5 out of 5

Great customer service

Great customer service

E

EBRU

11/02/20

5 out of 5

Immediately response and solution :)

Thanks for your immediate response and quick solution :)

KS

Kyle Sherrick

10/30/20

5 out of 5

Max went out of his way to find a…

Max went out of his way to find a solution for one of my campaigns. It wasn't a feature that Agile had for sms messaging and only for email, but he called me back a few hours later after speaking with the developers and they were able to come up with a work around which works perfectly. Agile CRM definitely has great customer service along with an outstanding all in one CRM

SH

Sara Hamdy

10/28/20

5 out of 5

Peter was such a great help

Peter was such a great help, thanks so much!

KN

Katia Natella

10/28/20

5 out of 5

Good!

Max is very good and kind

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].