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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 561-570 out of 1195

RT

Roby Tuesday

11/18/20

5 out of 5

Excellent Service from Peter

Excellent Service from Peter! He was able to help me by showing me some pics, he was very kind!

MN

Mike Najera

11/18/20

5 out of 5

Peter is SUPER helpful

Peter is simply the best, very patient, and super helpful. I really enjoy working with him. He does a fantastic job at answering all of my questions.

T

Todd

11/18/20

5 out of 5

Jason walked me thru import / export to…

Jason walked me thru import / export to eliminate Company counting against my contact totals. He did it via Zoom! Superb job!

HT

Hal Turner

11/17/20

5 out of 5

I stick with Agile CRM for their support

Agile CRM can't do everything, which is fine, but it means I need lots of assistance finding workarounds for my issues. Ronnie quickly helped me find a solution to the problem with my form. I've never been disappointed with Agile CRM's chat support (well, except when it's not available).

D

Dario

11/13/20

5 out of 5

Helpful & kind

The customer service was really helpful and kind, I've got the answer to my query and solved my problem!

AM

Andy Makar

11/13/20

5 out of 5

Excellent Service from Max

Excellent Service from Max! He was knowledgeable and was able to direct me to the right answer!

RC

Rose Chiron

11/12/20

5 out of 5

Thank you for your assistance

Thank you for your assistance. I was fast and efficient.I am learning so I need to be accessable to all the knowledge I can get and my person provided me with may options. Very helpful.

YC

Yirel Cortes Rodriguez

11/11/20

5 out of 5

The support team is amazing!

Max really helped me with all my chat questions, the entire helpdesk squad has been very friendly, helpful, and they are always trying to help me with videos, screenshots, examples. Thank you!

S

Scott

11/09/20

5 out of 5

Peter was Excellent!!

Peter, was excellent. Very patient and helpful. Thank you Peter.

AY

Al Young

11/09/20

5 out of 5

Jason was very helpful

Jason was very helpful - way more helpful than the previous people I spoke with.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].