8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 491-500 out of 1200
DH
D H
03/01/21
"Not a great experience"
What do you like best about Agile CRM? Nothing at all. I was extremely disappointed. What do you dislike about Agile CRM? They did not explain the SIP trunking requirements until after you sign up. Then they get you to pay a bit more to add the functionality and in the end it still doesn't work. The other integrations I used were also useless. You have to wait weeks for them to finally arrange a welcome call and by then you are already totally over it. Such a shame as we were so excited to ...
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R
Rosie
02/14/21
The reporting is great for our sales
PROS: We've been able to really improve our sales process thanks to the reports that Agile CRM provides us. I also like the intuitive interface and how user-friendly the program is as a whole. I also appreciate how all of the important information about a contact is kept in a single location and that all activities of that contact are tracked. The sales process has also been simplified and projects can now be better managed thanks to the tools provided. I can't emphasize enough how helpful ...
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AU
Anonymous User
01/25/21
"Seems to underperform; not as promised"
What do you like best about Agile CRM? I like how you can assign tasks to other users with great ease, as well as all of the automations that are possible. Customer service is decent but they often can’t fix the problems. What do you dislike about Agile CRM? Automations are clunky, ,often fail. Email integration has issues with Google - it is not as promised. Recommendations to others considering Agile CRM: Without an accurately functioning email integration, you really lose a lot or ROI on ...
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M
Max
01/25/21
Great support
Great support
OM
Olga Mimizana
01/25/21
It was very helpful
It was very helpful, professional and right to the point. Thank you
NV
Natasha Vadher
01/25/21
My questions were answered
My questions were answered, screenshots and videos were provided to enhance my understanding. Peter was patient. I am now able to attempt creating a more complex campaign. Thank you for your help.
NV
Natasha Vadher
01/25/21
My questions were answered
My questions were answered, screenshots and videos were provided to enhance my understanding. Peter was patient. I am now able to attempt creating a more complex campaign. Thank you for your help.
S
Sajan
01/21/21
The system is not very pleasing design
The system is not very pleasing design, there are few features which is missing which were holding me from keeping the account
ML
Michaela Landquist
01/20/21
Great support!
Great support!
D
David
01/19/21
Did a great job answering my questions.
Did a great job answering my questions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].