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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 41-50 out of 1195

HA

harpreet anand

03/06/24

5 out of 5

quick and easy to understand response

quick and easy to understand response

C

Chandra

03/01/24

5 out of 5

Instant response and my questions are…

Instant response and my questions are rectified. Thanks for the help.

K

Khalid

02/29/24

5 out of 5

Great Service

I have been using Agile for 3 years now and whenever i have had an issue or a problem i cannot solve, the team is always at hand and fast with the response. Chris has helped me a number of times, he is always very professional and thorough with his explanations. Great service, Thank you!

JA

Julie Ann Verona

02/28/24

5 out of 5

Thank You

Thank You, Chris, You helped me a lot in navigating the Agile.

J

Joslyn

02/28/24

5 out of 5

Quick & helpful

Drake was quick to respond & have me the solution I needed.

R

Rusty

02/23/24

5 out of 5

Live chat was very helpful

Live chat was very helpful. Effecient, knowledgable, and effective. Thank you.

DN

Denny Nguyen

02/22/24

5 out of 5

Great support given and very detailed

Great support given and very detailed. Look forward to future conversations and training.

JW

Josef Weirauch

02/22/24

5 out of 5

CRM with great and quick support and a lot of function

So, let me say: I´m a consultant, helping smaller SME (companies) implementing a B2B sales depart. Using PD for many many years, I now changed to agile. why? pricing is one part but, the functionallities and the service and support is amazing. Of course you have to get adjusted to the new UI but that is something to get used rather quickly.

J

JB

02/20/24

5 out of 5

Great Support and understanding

The support specialist took the time to understand our needs and offer the solutions needed to put Agile CRM to work as we needed.

MS

Mirela Smajovic

02/15/24

5 out of 5

The support is always available

The support is always available, quick and efficient.