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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 41-50 out of 1200

MM

Marc Metz

03/19/24

4 out of 5

The support is great, however.

The support is excellent. They are quick to respond and get answers quickly. Unfortunately, the functionality of the system is lacking a bit. Today, I learned that the event report can only be reported when the event was created. We can create events weeks and even months out. I need to see when and if the event was completed, and it cannot do that. It's pretty useless for managing a sales team. It is an excellent price for an excellent CRM. Just a few areas it could be better.

PS

Peter Stearn

03/15/24

5 out of 5

live chat response was immediately and…

live chat response was immediately and solution to issue recommended by support.

JS

James Southcott

03/12/24

5 out of 5

Customer service quickly sorts out…

Customer service quickly sorts out problems. Shout out to Drake who helped me

FC

Federico Cerrato

03/11/24

5 out of 5

helpful and useful

Date of experience: March 11, 2024

GZ

Gergely Zoltán Győri

03/11/24

5 out of 5

Its always great Experience getting…

Its always great Experience getting support from Drake

HA

harpreet anand

03/06/24

5 out of 5

quick and easy to understand response

quick and easy to understand response

C

Chandra

03/01/24

5 out of 5

Instant response and my questions are…

Instant response and my questions are rectified. Thanks for the help.

K

Khalid

02/29/24

5 out of 5

Great Service

I have been using Agile for 3 years now and whenever i have had an issue or a problem i cannot solve, the team is always at hand and fast with the response. Chris has helped me a number of times, he is always very professional and thorough with his explanations. Great service, Thank you!

JA

Julie Ann Verona

02/28/24

5 out of 5

Thank You

Thank You, Chris, You helped me a lot in navigating the Agile.

J

Joslyn

02/28/24

5 out of 5

Quick & helpful

Drake was quick to respond & have me the solution I needed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].