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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 471-480 out of 1195

FN

Find Net Solutions

05/05/21

5 out of 5

Awesome support

Awesome support, friendly and they listen and we get results :)

HH

Harish Hiranand

05/05/21

5 out of 5

Sowjanya is very helpful and takes…

Sowjanya is very helpful and takes interest in the client problem

TM

Tracey McGrath

05/05/21

5 out of 5

Patient with a new user.

Patient with a new user.

R

Ron

05/04/21

5 out of 5

Great support

Great support! Always positive, patient, and helpful at any time of day. I love the program.

CN

chamathka nimsara

05/04/21

5 out of 5

very friendly and supportive.

very friendly and supportive.

SS

Sachin S

05/01/21

3.5 out of 5

"One stop solution for CRM"

What do you like best about Agile CRM? It's the capacity of account management and call center management is a key point which we found very useful. Escalation along with the notification. Segregation of targeted audience. What do you dislike about Agile CRM? Support some time we received late, back-office support need to improvise. The pricing structure needs to optimize. Recommendations to others considering Agile CRM: Use it as per your requirement you will love it What problems is Agile ...

Read more

JM

Joel M

04/30/21

4.5 out of 5

"Expect a great product for a small business"

What do you like best about Agile CRM? I love how you can tag and filter contacts so easily and market to the right audience. The integrations are also excellent. What do you dislike about Agile CRM? It feels like it's stagnant—no recent product improvements. The built-in marketing tool is terrible, and the SendGrid integration throws all campaigns into junk folders. Mailchimp integration would resolve this. What problems is Agile CRM solving and how is that benefiting you? Organic contact ...

Read more

AU

Anonymous User

04/23/21

4 out of 5

"Great user interface"

What do you like best about Agile CRM? The user interface is so friendly and easy to use. Very intuitive. What do you dislike about Agile CRM? The weekly billing. For the bookkeepers of the company this can get very cumbersome. What problems is Agile CRM solving and how is that benefiting you? Organizing our contacts before we even have a chance to answer their call is amazing. Never forget a lead again!

AU

Anonymous User

04/23/21

4 out of 5

"Great user interface"

What do you like best about Agile CRM? The user interface is so friendly and easy to use. Very intuitive. What do you dislike about Agile CRM? The weekly billing. For the bookkeepers of the company this can get very cumbersome. What problems is Agile CRM solving and how is that benefiting you? Organizing our contacts before we even have a chance to answer their call is amazing. Never forget a lead again!

WM

William M

04/22/21

4 out of 5

"Great for Small Business staring up"

What do you like best about Agile CRM? I liked how many categories there were to define a lead or a contact. What do you dislike about Agile CRM? I think the interface could be upgraded. What problems is Agile CRM solving and how is that benefiting you? The automated features did not always work. This was a great first step for my company.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].