8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 401-410 out of 1200
KK
Kimberly Kupferman
07/12/21
Helpful, Patient Support
Marion was very patient in helping me figure out why something wasn't working. Unfortunately, he couldn't solve my problem because Agile doesn't have the functionality I need.I should mention that Marion was the second person to help me today. The first person suggested I clear my cache and cookies to resolve my issue. Instead, that disrupted my accounts and disconnected me from the Agile support. Please make sure customer support understands what they're asking people to do before they ...
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A
Atul
07/12/21
Daniel was excellent
Daniel was excellent. Helped me setup agile to use email from my domain. Clear, polite and very efficient. Excellent job!
A
Andy
07/12/21
Technical Assistance spot on
Had a minor issue with part of the system correcting itself. Ashley from Agile was exceptionally helpful and rectified the issue in moments. Also happily looked into an email issue as well and sorted that at the same time. Excellent Service - Thank you
AS
Andrew Squillari
07/12/21
The admin team is great
The admin team is great! VERY helpful in explaining the functions of the platform!
OM
Oliver Mischo
07/09/21
Ashley Johnson has been extremely…
Ashley Johnson has been extremely helpful and the 30min zoom meetings made us choose Agile for our companies CRM. Ashley did a great job by explaining us what we were asking for in such a professional and detailed way. Thank you
K
Karen
07/08/21
Nolan was very helpful and supportive
Nolan was very helpful and supportive. We got our answers quickly.
AR
Aroma Retail
07/08/21
Peter was very helpful and…
Peter was very helpful and knowledgeable on the issues I had. He helped in every way.
MM
Michael Metcalf
07/07/21
I had lots of questions
I had lots of questions, my tech was patient and helped me navigate the entire marketing solution.Great customer support!
KB
Keeshon Bonterre
07/06/21
Nolan was great he helped me with my…
Nolan was great he helped me with my entire experience. I want my company Vision Planters Inc to directly associate with Agile CRM and their team. This company is solid!
MJ
Michael J
07/06/21
Thanks Daniel
Daniel was able to fix our issue with good technical knowledge and understanding. thanks Daniel
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].