8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 281-290 out of 1200
DH
Dana Haase
10/13/21
I requested help with running reports…
I requested help with running reports for gated content on our website and setting up email notifications for form completions.Daniel was super helpful. He walked me through all of the steps slowly so I could take screenshots for future reference and shadowed me while I shared my screen to practice the set up myself. All around very good experience.
LB
Lorena Basilis
10/13/21
Peter was so kind and had a very fast…
Peter was so kind and had a very fast response.Thank you!
SB
Steven B
10/11/21
"CRM often doesn't work, and Tech Support will ignore your request for help"
What do you like best about Agile CRM? If it actually worked, the lay out is easy enough to use. But often your emails aren't received by your customers resulting in loss of sales and embarrassment for your business. What do you dislike about Agile CRM? Often emails aren't received by your customers resulting in loss of sales and embarrassment for your business. Tech support will ignore your requests for help. It's really pathetic, they treat you with utter contempt. There's no excuse for ...
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RE
Rainer E. Becker
10/04/21
very friendly and professional support.
very friendly and professional support.
VR
V. R
09/30/21
Great support
Great support, incredible team.
E
Ev
09/30/21
Good presentation
Good presentation. Obviously an enormous amount of information presented to someone with very little idea about this product. With that said, we were able to tackle some questions I had and they were answered well and to the point. This session was a good review of a lot of features and capabilities. we'll book another session in 2 weeks so I can have some time to catch up with some hands on experience.
TO
Tait Oliver
09/29/21
Creating the Maximum Experience
Max truly gave me the max experience I was expecting from a man with such a powerful nameHe found ways around the system to enable shortcutting to make sure I could have my AgileCRM experience to the MAXDefinitely recommend for a call or chat for supportThis man does not do things by halves as expected from a Max-imus Prime
TO
Tait Oliver
09/29/21
Creating the Maximum Experience
Max truly gave me the max experience I was expecting from a man with such a powerful nameHe found ways around the system to enable shortcutting to make sure I could have my AgileCRM experience to the MAXDefinitely recommend for a call or chat for supportThis man does not do things by halves as expected from a Max-imus Prime
MW
Marv White
09/29/21
Daniel did a great job getting my email…
Daniel did a great job getting my email to integrate with Agile
AD
Anne Dugal-Ferron
09/29/21
Great online support
I was experiencing a weird and very annoying bug. I opened a chat with the online support. Daniel was provided me with the solution within 2 minutes. Awesome customer experience.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].