8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 231-240 out of 1200
AU
Anonymous User
11/23/21
"Works good"
What do you like best about Agile CRM? I like how easy it is to navigate through What do you dislike about Agile CRM? I get frustrated with the duplicate accounts. What problems is Agile CRM solving and how is that benefiting you? I like to keep track of my leads with this CRM, it makes it easy to close the sales with the reminders
N
Noor
11/19/21
Always some technical issues…
I am not upset with the Customer Service team, they are doing their best in answering but what is more upset is that since October, we have been trying to send out emails through the campaign and every time we decide, there is always a technical issue. It makes me think that my decision of switching from different software to agile was not right. If the same continues, I will switch back to my previous software. at least there weren't such issues that I have to tackle.
N
Noor
11/19/21
Always some technical issues…
I am not upset with the Customer Service team, they are doing their best in answering but what is more upset is that since October, we have been trying to send out emails through the campaign and every time we decide, there is always a technical issue. It makes me think that my decision of switching from different software to agile was not right. If the same continues, I will switch back to my previous software. at least there weren't such issues that I have to tackle.
NF
neil fairhead
11/18/21
As always great support
As always great support, quick and detailed. Never fails. Marion was so understanding and took the time to help.
H
Heisenberg
11/18/21
Very efficient resolution of a critical…
Very efficient resolution of a critical challenge. Marrion was a 5 star support!
TM
Tim M
11/15/21
Great support
Great support. Marion was great online with me at 11pm est answer all my questions. Awesome job!!!
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Alex D
11/15/21
"Agile is Cheap but Their Support is Horrendous"
What do you like best about Agile CRM? Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. What do you dislike about Agile CRM? So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. What problems is Agile CRM solving and how is that ...
Read more
AD
Alex D
11/15/21
"Agile is Cheap but Their Support is Horrendous"
What do you like best about Agile CRM? Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. What do you dislike about Agile CRM? So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. What problems is Agile CRM solving and how is that ...
Read more
JM
JC Morales
11/15/21
Unarchiving a deal
Had Marion help me with getting a deal unarchived. he was super helpful in providing step by step.
PB
Paul Borrias
11/11/21
Marion helped me very kindly in solving…
Marion helped me very kindly in solving an issue regarding planning a mailing and assigning the right contacts.She was very patient and helpfull and learned me again that AgileCRM is a great product.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].