8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 231-240 out of 1195
TM
Tim M
11/15/21
Great support
Great support. Marion was great online with me at 11pm est answer all my questions. Awesome job!!!
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Alex D
11/15/21
"Agile is Cheap but Their Support is Horrendous"
What do you like best about Agile CRM? Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. What do you dislike about Agile CRM? So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. What problems is Agile CRM solving and how is that ...
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JM
JC Morales
11/15/21
Unarchiving a deal
Had Marion help me with getting a deal unarchived. he was super helpful in providing step by step.
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Alex D
11/15/21
"Agile is Cheap but Their Support is Horrendous"
What do you like best about Agile CRM? Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. What do you dislike about Agile CRM? So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. What problems is Agile CRM solving and how is that ...
Read more
RB
Rick Banuelos
11/11/21
Peter helped solve an issue with DKIM…
Peter helped solve an issue with DKIM which was causing an issue yesterday. He did a great job of working with me...Thanks
PB
Paul Borrias
11/11/21
Marion helped me very kindly in solving…
Marion helped me very kindly in solving an issue regarding planning a mailing and assigning the right contacts.She was very patient and helpfull and learned me again that AgileCRM is a great product.
K
Kent
11/11/21
I was having difficulty setting up my…
I was having difficulty setting up my first email campaign, I spoke with James in the chat box. He was very helpful and found where I had my settings incorrect to which he corrected. I'm going to go try what he said to do.
PG
Prasad Gopinath
11/11/21
Excellent Support. Will always recommend Agile and Daniel.
Great service. He walked me through the process. I have called on support several times and Daniel has always come through.
P
Paul
11/11/21
Some quick questions
Some quick questions. Ronnie helped me in a great way again. Never regret my choise for Agile|CRM
SS
Steve Suntala
11/08/21
Daniel was great and solved my issue!
Daniel was great and solved my issue!
