8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 221-230 out of 1200
SC
Stephen C
12/07/21
"Great integrated CRM solution for Marketing, Sales and contact service"
What do you like best about Agile CRM? It is a tremendous integrated suite. It is end to end with lots of automated features that manage all parts of the customer journey, making process optimisation easy. This also makes it easy to scale as the business grows. What do you dislike about Agile CRM? It's a pretty niche/small company. It means that you soon get to know most people in the org. Support seems to be split between Texas, USA, Manilla, Philipines and India. It is a solution for ...
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C
Consumer
12/07/21
Cool support
Marion from AgileCRM was very patient with me and showed me the solutions to my questions very well - TOP
AU
Anonymous User
12/01/21
"Very useful all in one CRM with great API"
What do you like best about Agile CRM? The ease of using the tool, the multitude of features present and and level of customization available. We have been able to link our email to Agile for conditionally updating the contacts and related deals, which made our life extremely easy. Setting up automated campaigns (Called campaigns under Marketing and Automation under Sales), is very easy and efficient. The great API makes it easy to sync other tools such as calendly What do you dislike about ...
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R
Rachel
12/01/21
Support with upload templates.
I contacted customer service to find out more about their csv upload template for contacts. They were very helpful.
AP
Alex Pascal
11/29/21
I've been using Agile for several years…
I've been using Agile for several years now. I like the email campaigns, sms automations and event scheduling. It is a very good tool to grow your business. If you don't have a CRM yet, then get Agile.
M
Maria
11/29/21
For exceptional customer support; Nolan all the way
For any issues with Agile CRM, Nolan is the man. If there is an election campaign and I have to chose president, and there is from George Washington to Biden, I will say (like Amy Winehouse) No, No, No... I want Nolan. Nolan always fixes the problem in a professional, quick and friendly way. If you go to a pub too, forget the beer, forget the wine, just order a "Nolan".Thanks Superman
AR
Anonymous Reviewer
11/26/21
Terrible company behind solid tool
PROS: Very cool automation features and agile workflows The waterfalls created a lot of possibility for customized automation
AU
Anonymous User
11/24/21
"The platform is OK, tech support is terrible, email deliverability is poor"
What do you like best about Agile CRM? The campaigns automation features are good and it is easy to create workflows. What do you dislike about Agile CRM? Their tech support is one of the worst I've ever seen. There are only two techs in the team that never resolve anything. Two weeks ago, in the middle of a large campaign, the platform stopped sending emails. Tech support said this would be resolved in 4 hours, two weeks later the problem persists and there is no estimate date for a fix. ...
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SM
Sal Mohanty
11/24/21
Fantastic software
Ronnie was great. Support was fast. This CRM is perfect for small and medium businesses.
AU
Anonymous User
11/23/21
"Works good"
What do you like best about Agile CRM? I like how easy it is to navigate through What do you dislike about Agile CRM? I get frustrated with the duplicate accounts. What problems is Agile CRM solving and how is that benefiting you? I like to keep track of my leads with this CRM, it makes it easy to close the sales with the reminders
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].