8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 191-200 out of 1200
AS
Ashley S
01/06/22
"Good CRM tool!"
What do you like best about Agile CRM? "It's a very simple to use sale automation software which allows our sales team to access the sales data easily. Scheduling is much easier since the use. Allows all team members to quickly catch up on what the progress and the client interactions by reading through the emails that have been sent previously. Customer support is excellent, we have seen excellent progress sicne the use. What do you dislike about Agile CRM? There are lots of opportunities ...
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MH
Martyn Hale
01/05/22
I was very pleased with how quickly the…
I was very pleased with how quickly the agent understood my problem and was able to confirm it was an issue. I was offered a work-around which was implemented immediately. Within five minutes I was able to access Agile again with no problem.
CS
Catherine Siu
01/04/22
We were having problem logging into our…
We were having problem logging into our account and the CS - Max gave us a call within 10 minutes after we sent them a troubleshooting email. It was a very fast response from them and Max is very professional and polite. Thank you!
BS
Bill S
01/04/22
"No longer working as advertised. AVOID"
What do you like best about Agile CRM? No longer going to need to pay for this service. What do you dislike about Agile CRM? The fact that they no longer support the product and I put a lot of time and effort into creating campaigns and tools that I now need to port to another CRM system. Recommendations to others considering Agile CRM: Don't bother with Agile CRM any longer. What problems is Agile CRM solving and how is that benefiting you? No longer solving problems with Agile CRM. The ...
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AU
Anonymous User
12/28/21
"Good to use"
What do you like best about Agile CRM? It's very good to use in the organisation What do you dislike about Agile CRM? It's very slow sometimes, and it's impacting What problems is Agile CRM solving and how is that benefiting you? Need to increasing the bandwidth of the software and it's will hhelpsin the productivity
AM
Amit M
12/28/21
"Used to be a good CRM. Now we are looking to switch."
What do you like best about Agile CRM? Cost: It is much cheaper than other products What do you dislike about Agile CRM? Bugs: The company is pushing their new product, so they are not maintaining AgileCRM. There are large issues that have not been fixed. It has become unusable. What problems is Agile CRM solving and how is that benefiting you? We used it for campaigns. We are trying to use it for marketing automation but the bugs are preventing that. We cannot do something as simple as ...
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AM
Amit M
12/28/21
"Used to be a good CRM. Now we are looking to switch."
What do you like best about Agile CRM? Cost: It is much cheaper than other products What do you dislike about Agile CRM? Bugs: The company is pushing their new product, so they are not maintaining AgileCRM. There are large issues that have not been fixed. It has become unusable. What problems is Agile CRM solving and how is that benefiting you? We used it for campaigns. We are trying to use it for marketing automation but the bugs are preventing that. We cannot do something as simple as ...
Read more
AU
Anonymous User
12/23/21
"Need more improvements"
What do you like best about Agile CRM? Good and user friendly interface. Integrates well with other software. Easy to use What do you dislike about Agile CRM? Very slow compared to its competitors. Expensive. Not many knowledge articles available. Customer service needs to be improved. Hard to add contacts and custom fields What problems is Agile CRM solving and how is that benefiting you? Not much. Used it only for 2 months. Like its competitors better than agile crm
JM
Jeffery Myers
12/23/21
Fast and helpful support via AgileCRM's…
Fast and helpful support via AgileCRM's own chat feature. Issue handled in minutes.
JJ
Jeffurs Johnson
12/23/21
Peter is the most helpful and…
Peter is the most helpful and knowledgeable tech I have delt with. His manner is enlightening and never sounds like I'm a bother to him... Thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].