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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 131-140 out of 1195

RC

Rafael Cânovas

03/04/22

5 out of 5

Peter, the best.

Peter helped me in just 15 minutes cancel a purchase on my card that I could be fired. I am immensely grateful to him and the entire team for their agility. I still haven't received the cancellation of the charge on the card but I recognize that it's a serious team. Thank you Peter.

RC

Rafael Cânovas

03/04/22

5 out of 5

Peter, the best.

Peter helped me in just 15 minutes cancel a purchase on my card that I could be fired. I am immensely grateful to him and the entire team for their agility. I still haven't received the cancellation of the charge on the card but I recognize that it's a serious team. Thank you Peter.

UN

Udit N

03/01/22

4 out of 5

"Smooth Operations and Support dashboard"

What do you like best about Agile CRM? - The Dashboard's design is minimalistic, which is exactly what a user wants. It helps the user to comprehend the Ui better. - Form creatuon is smooth and the collation of data is easier post a survey What do you dislike about Agile CRM? - Nothing encountered yet that can be dislikedx about this product. However, the pricing is a bit costly for the enterprise edition. What problems is Agile CRM solving and how is that benefiting you? - Employee Survey ...

Read more

AH

Arune Hicks

03/01/22

3 out of 5

Sowjanya was very helpful and answered…

Sowjanya was very helpful and answered all my questions. I am the one who needs to be more prepared. Might there be a recording of the call, that would be most helpful and next time I will remember to record. Many Thanks

A

Allan

02/24/22

1 out of 5

buggy app

buggy app. poor customer service

A

Allan

02/24/22

1 out of 5

buggy app

buggy app. poor customer service

AU

Anonymous User

02/24/22

4 out of 5

"All In One Tool for Your Service"

What do you like best about Agile CRM? I like how I can do almost everything with Agile. From lead generation to client portal. It's just really amazing to have a tool that you can use all throughout in your business. What do you dislike about Agile CRM? The UI needs fixing. There are some contents and items that don't need to be there but are in those areas. The team should reevaluate the different categories and sections in the app so that to make sure that everything is what customers ...

Read more

RL

Richard Lupo

02/21/22

1 out of 5

Stopped working

After 2 years of it being ok, it just stopped working. I couldn't send marketing newsletters nor did the automations work. Despite several months trying to resolve via the helpdesk, it is still not resolved. I cancelled my subscription but they still took money out of my account.

RL

Richard Lupo

02/21/22

1 out of 5

Stopped working

After 2 years of it being ok, it just stopped working. I couldn't send marketing newsletters nor did the automations work. Despite several months trying to resolve via the helpdesk, it is still not resolved. I cancelled my subscription but they still took money out of my account.

RS

Roberto Silverio Santos

02/17/22

5 out of 5

Awesome Support

Awesome Support

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].