8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 121-130 out of 1200
SD
Spencer David
03/15/22
Do not use this CRM
I was an enterprise-level client of agile CRM for over 4 years. It was never the most modern UI or intuitive platform but it worked well and I was perfectly happy. That is until Dec 2021, since then there have been constant email interruptions. The email servers were down for almost 3 months. Their suggested workaround was to use SMTP email send instead of DKIM which I told them multiple times isn't suitable for the volume of emails I send. Customer support tried to be helpful when you ...
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AG
Annie Gomez
03/15/22
Daniel was efficient
Daniel was efficient in the short time that we had to cover and answer all my questions.
CS
Curtis Smith
03/14/22
Agile CRM and Customer Service
I've met over Zoom with Daniel several times. He's been very helpful (and patient) in helping me learn and understand the capabilities of Agile CRM. While I am still in the early stages of taking this to another level for our company's strategies and needs, I feel like it's a platform that can really help us grow.
P
Paul
03/14/22
Daniel was very professional and…
Daniel was very professional and knowledgeable.
CS
Curtis Smith
03/14/22
Agile CRM and Customer Service
I've met over Zoom with Daniel several times. He's been very helpful (and patient) in helping me learn and understand the capabilities of Agile CRM. While I am still in the early stages of taking this to another level for our company's strategies and needs, I feel like it's a platform that can really help us grow.
P
Paul
03/14/22
Daniel was very professional and…
Daniel was very professional and knowledgeable.
RK
Robin Kramer
03/11/22
Ashley Johnson was extremely helpful!
Ashley Johnson was extremely helpful. She worked with me to resolve my issue and explained everything in terms I - a non techie person - could understand. My experience with Ashley made me like Agile CRM even more. Plus talking with a real person was fantastic! I have already told people about my positive experience.
RK
Robin Kramer
03/11/22
Ashley Johnson was extremely helpful!
Ashley Johnson was extremely helpful. She worked with me to resolve my issue and explained everything in terms I - a non techie person - could understand. My experience with Ashley made me like Agile CRM even more. Plus talking with a real person was fantastic! I have already told people about my positive experience.
CF
Chris F
03/10/22
"Paid Version breaks and has many errors"
What do you like best about Agile CRM? I start using AgileCRM because it felt flexible and had many features I wanted What do you dislike about Agile CRM? Mostly that they don't let you go and keep on charging money when you want to stop the paid subscription. You cannot deactivate your license unless they decide too. An illegal practise. Shame on you! Next to that, certain features were not active for the free version so we upgraded to the paid version. Once starting to use emails in a ...
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CS
Christina Shae Soliday
03/09/22
Great job Peter!
quick and responsive
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].