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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 121-130 out of 1195

CS

Curtis Smith

03/14/22

5 out of 5

Agile CRM and Customer Service

I've met over Zoom with Daniel several times. He's been very helpful (and patient) in helping me learn and understand the capabilities of Agile CRM. While I am still in the early stages of taking this to another level for our company's strategies and needs, I feel like it's a platform that can really help us grow.

RK

Robin Kramer

03/11/22

5 out of 5

Ashley Johnson was extremely helpful!

Ashley Johnson was extremely helpful. She worked with me to resolve my issue and explained everything in terms I - a non techie person - could understand. My experience with Ashley made me like Agile CRM even more. Plus talking with a real person was fantastic! I have already told people about my positive experience.

RK

Robin Kramer

03/11/22

5 out of 5

Ashley Johnson was extremely helpful!

Ashley Johnson was extremely helpful. She worked with me to resolve my issue and explained everything in terms I - a non techie person - could understand. My experience with Ashley made me like Agile CRM even more. Plus talking with a real person was fantastic! I have already told people about my positive experience.

CF

Chris F

03/10/22

0.5 out of 5

"Paid Version breaks and has many errors"

What do you like best about Agile CRM? I start using AgileCRM because it felt flexible and had many features I wanted What do you dislike about Agile CRM? Mostly that they don't let you go and keep on charging money when you want to stop the paid subscription. You cannot deactivate your license unless they decide too. An illegal practise. Shame on you! Next to that, certain features were not active for the free version so we upgraded to the paid version. Once starting to use emails in a ...

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CS

Christina Shae Soliday

03/09/22

5 out of 5

Great job Peter!

quick and responsive

CS

Christina Shae Soliday

03/09/22

5 out of 5

Great job Peter!

quick and responsive

DN

Danielle Natividad

03/07/22

5 out of 5

Fast and Easy

Fast and Easy

DN

Danielle Natividad

03/07/22

5 out of 5

Fast and Easy

Fast and Easy

SR

Sherry Rice

03/05/22

5 out of 5

Prompt & Helpful Customer Service

The customer service rep that helped me with my specific question (Daniel H.) was very knowledgeable and helped me find a solution.

SR

Sherry Rice

03/05/22

5 out of 5

Prompt & Helpful Customer Service

The customer service rep that helped me with my specific question (Daniel H.) was very knowledgeable and helped me find a solution.