8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Varun K
05/10/22
"Agile CRM experience"
What do you like best about Agile CRM? Automated features, adding contacts are very easy, reports. The free version is there to understand much better with hands on experience. What do you dislike about Agile CRM? It would be better if customisation improves ,better guidance like tutorials or documentations What problems is Agile CRM solving and how is that benefiting you? Project management, service tasks, help desk
AU
Anonymous User
04/05/22
"Best CRM in market..."
What do you like best about Agile CRM? Excellent case management throughout different scenario, managing the customer is very good and great tracking feature of transactions. I really love it's automation process. What do you dislike about Agile CRM? Limitation in features like sales enabling, sales force automation, less user friendly in nature and UI is not great. If the features is getting updated regularly, then it will be good. What problems is Agile CRM solving and how is that ...
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AU
Anonymous User
04/05/22
"Best CRM in market..."
What do you like best about Agile CRM? Excellent case management throughout different scenario, managing the customer is very good and great tracking feature of transactions. I really love it's automation process. What do you dislike about Agile CRM? Limitation in features like sales enabling, sales force automation, less user friendly in nature and UI is not great. If the features is getting updated regularly, then it will be good. What problems is Agile CRM solving and how is that ...
Read more
AG
Annie Gomez
03/15/22
Daniel was efficient
Daniel was efficient in the short time that we had to cover and answer all my questions.
AG
Annie Gomez
03/15/22
Daniel was efficient
Daniel was efficient in the short time that we had to cover and answer all my questions.
SD
Spencer David
03/15/22
Do not use this CRM
I was an enterprise-level client of agile CRM for over 4 years. It was never the most modern UI or intuitive platform but it worked well and I was perfectly happy. That is until Dec 2021, since then there have been constant email interruptions. The email servers were down for almost 3 months. Their suggested workaround was to use SMTP email send instead of DKIM which I told them multiple times isn't suitable for the volume of emails I send. Customer support tried to be helpful when you ...
Read more
SD
Spencer David
03/15/22
Do not use this CRM
I was an enterprise-level client of agile CRM for over 4 years. It was never the most modern UI or intuitive platform but it worked well and I was perfectly happy. That is until Dec 2021, since then there have been constant email interruptions. The email servers were down for almost 3 months. Their suggested workaround was to use SMTP email send instead of DKIM which I told them multiple times isn't suitable for the volume of emails I send. Customer support tried to be helpful when you ...
Read more
P
Paul
03/14/22
Daniel was very professional and…
Daniel was very professional and knowledgeable.
P
Paul
03/14/22
Daniel was very professional and…
Daniel was very professional and knowledgeable.
CS
Curtis Smith
03/14/22
Agile CRM and Customer Service
I've met over Zoom with Daniel several times. He's been very helpful (and patient) in helping me learn and understand the capabilities of Agile CRM. While I am still in the early stages of taking this to another level for our company's strategies and needs, I feel like it's a platform that can really help us grow.
