Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

"AgileCRM Review"

What do you like best about Agile CRM? I think the price as it was very cheap but even if it was cheap I just wasted money as they didn't refund as after complaining and them not fixing our issues well. What do you dislike about Agile CRM? Our company used AgileCRM before and also recommended this to our client. However, upon using it, it doesn't really live up to what it promised to do. Specifically with Email Marketing, all the emails we are sending to our clients are going to Junk/Spam ...

"Very intuitive and easy! "

What do you like best about Agile CRM? The ease of use and implementation. I also really enjoy the integration of the apps! What do you dislike about Agile CRM? Agile CRM can improve by providing additional functionalities that some of the other platforms offer. What problems is Agile CRM solving and how is that benefiting you? Keeping track of all of our client relationships! We have found that we are better organized with our sales leads now.

"Un CRM para hacer Inbound Marketing... más barato de lo que estás pensando"

What do you like best about Agile CRM? La posibilidad de hacer lead scoring... no se encuentra en todos los CRMs actuales! What do you dislike about Agile CRM? No me gusta nada la herramienta de formularios... son muy feos. Es muy necesario crear formularios para capturar leads... pero los formularios han de ser bonitos para que el usuario desee usarlos... de lo contrario no capturas datos de contacto de tus visitantes... Yo uso Gravity forms para conectar mi web con Agile CRM (pero este ...

"No going back - downgrading is NOT allowed with Agile CRM."

What do you like best about Agile CRM? Very easy to like Agile, user friendly and works well. What do you dislike about Agile CRM? As your needs grow you naturally subscribe to more features, when your needs change Agile does NOT allow you to downgrade. Recommendations to others considering Agile CRM: Be careful if you feel you might want to downgrade users, once you subscribe to a plan there is no going back. What problems is Agile CRM solving and how is that benefiting you? Normal Sales & ...

"Great for small businesses who want a lot of functionality for a good price!"

What do you like best about Agile CRM? It amazes me all the things that AgileCRM can do. Beyond just the CRM it has a tremendous amount of marketing automation capability at a cost accessible even to small businesses and startups. What do you dislike about Agile CRM? While the functionality is vast, this still appears to be a CRM that is growing up. On one end this is great because they are building and releasing new functionality CONSTANTLY. It amazes me how fast this platform is ...

"Great for growing businesses"

What do you like best about Agile CRM? Low price and free accounts. Good for young businesses. What do you dislike about Agile CRM? Buggy at times. Broke web forms while they were being used in my site. But they did ultimately fix the issue after some small amount of blame shifting to OR web host over the issue, which was not the case. Appreciated the ultimate help to resolve. Recommendations to others considering Agile CRM: For businesses needing a crm this is the best. Free to start, grow ...

"Want to love this CRM, but still learning."

What do you like best about Agile CRM? I like that there is a lot of functionality that you would have to pay 10x more for in other apps or combining apps together. The beta mobile app is okay and does what I need. They are always improving the app and releasing new features which are great. The overall UI is pretty good and I can find my way around quite easily most of the time. What do you dislike about Agile CRM? Similar to how other users responded. I find the email templates clunky and ...

"Great CRM, Marketing Automation, and all the tools you need to run a business"

What do you like best about Agile CRM? It has everything you could possibly need. You get email tracking, email templates, web tracking, push notifications, a robust CRM, marketing automation and a whole lot more for a minimal cost. I have seen others complain, but I am not sure they have compared other marketing automation CRM's out there. For the price and features this is a no brainer. I have been with them for 2 years and at times things are clunky, but they always get fixed or come out ...

"Outstanding customer service"

What do you like best about Agile CRM? Agile's support option for customers who are simply trialing the product without paying is fantastic. In the free version, you can trial one campaign and create landing pages. That's a lot more than what some other free versions out there offer. As a start-up company, the low entry fees are very attractive and gives me the opportunity to keep using and testing it with a relatively small investment of $120 per annum. What do you dislike about Agile ...

"Agile Review"

What do you like best about Agile CRM? As a general coment, the tool is robust and inclusive and we have not use all the features. What do you dislike about Agile CRM? Agile had been a very complete tool for our company, but we had experienced a lot of inconveniences with the users , meaning, we has looked for them but never showed up, but when added through another method then it works or vice versa. We reported many times and still we continue with the same issues, since it gets fixed but ...