Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Great for small businesses who want a lot of functionality for a good price!"

What do you like best about Agile CRM? It amazes me all the things that AgileCRM can do. Beyond just the CRM it has a tremendous amount of marketing automation capability at a cost accessible even to small businesses and startups. What do you dislike about Agile CRM? While the functionality is vast, this still appears to be a CRM that is growing up. On one end this is great because they are building and releasing new functionality CONSTANTLY. It amazes me how fast this platform is ...

"Un CRM para hacer Inbound Marketing... más barato de lo que estás pensando"

What do you like best about Agile CRM? La posibilidad de hacer lead scoring... no se encuentra en todos los CRMs actuales! What do you dislike about Agile CRM? No me gusta nada la herramienta de formularios... son muy feos. Es muy necesario crear formularios para capturar leads... pero los formularios han de ser bonitos para que el usuario desee usarlos... de lo contrario no capturas datos de contacto de tus visitantes... Yo uso Gravity forms para conectar mi web con Agile CRM (pero este ...

"Agile CRM Review"

What do you like best about Agile CRM? Marketing automation and its workflow Templates for email and landing pages What do you dislike about Agile CRM? We can not create lists if customers Slow helpdesk Recommendations to others considering Agile CRM: Could be an excellent solution provided some improvements are made What problems is Agile CRM solving and how is that benefiting you? Management of a big database of prospects Clients acqusition

"Simple, al in one solution"

What do you like best about Agile CRM? I like that everything is in the one place. I don't have to worry about integration issues with different providers and messing around to get them to work together. What do you dislike about Agile CRM? Some features and clunkier and not as user-friendly or intuitive as alternate products and lack flexibility on basic features like being able to ask a few questions prior to processing the calendar bookings. Recommendations to others considering Agile ...

"Very intuitive and easy! "

What do you like best about Agile CRM? The ease of use and implementation. I also really enjoy the integration of the apps! What do you dislike about Agile CRM? Agile CRM can improve by providing additional functionalities that some of the other platforms offer. What problems is Agile CRM solving and how is that benefiting you? Keeping track of all of our client relationships! We have found that we are better organized with our sales leads now.

"Best CRM for SMB/SME"

What do you like best about Agile CRM? String tag functionality, strong email marketing, strong email and telephone integration What do you dislike about Agile CRM? Some of the extensions and widgets are Windows only Recommendations to others considering Agile CRM: Ask excactly how things work, like campaigns cannot be modified once started What problems is Agile CRM solving and how is that benefiting you? Complete marketing automation, has allowed us to really achieve a 360 degree view of ...

"I think this product is brilliant. I came across this product after some indepth searching and love."

What do you like best about Agile CRM? I like the integrated bulk mail system. I like the tags which can define a segment of an audience. I like the campaign management What do you dislike about Agile CRM? I don't have the time to learn everything, and miss some subtle features. We don't have all integration features available in South Africa On screen help which actually makes sense, so that if you are in the middle of a process, and need to add something or remove something, one can get ...

"Agile CRM has huge potential, but the on boarding experience needs to be improved "

What do you like best about Agile CRM? The email triggers that make drafting an email campaign easy . What do you dislike about Agile CRM? The onboarding experience . Help is only offered in a totally different time zone . Recommendations to others considering Agile CRM: Try it , but be patient. What problems is Agile CRM solving and how is that benefiting you? Email direct marketing EDM made easy . List segmentation . CRM

"AgileCRM Review"

What do you like best about Agile CRM? I think the price as it was very cheap but even if it was cheap I just wasted money as they didn't refund as after complaining and them not fixing our issues well. What do you dislike about Agile CRM? Our company used AgileCRM before and also recommended this to our client. However, upon using it, it doesn't really live up to what it promised to do. Specifically with Email Marketing, all the emails we are sending to our clients are going to Junk/Spam ...

"No going back - downgrading is NOT allowed with Agile CRM."

What do you like best about Agile CRM? Very easy to like Agile, user friendly and works well. What do you dislike about Agile CRM? As your needs grow you naturally subscribe to more features, when your needs change Agile does NOT allow you to downgrade. Recommendations to others considering Agile CRM: Be careful if you feel you might want to downgrade users, once you subscribe to a plan there is no going back. What problems is Agile CRM solving and how is that benefiting you? Normal Sales & ...