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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 101-110 out of 1200

AU

Anonymous User

04/06/23

0 out of 5

"YOU WILL PAY LONG AFTER YOU CANCEL"

What do you like best about Agile CRM? Initially easy to use. I liked the free sign up and use it as a single user free accoount. I gave an assitant admin rights and gave myself a spare login. Once i paid for the starter account I found myself paying for 3 users...and they do not allow a cancelling of a user as you register. I needed tech support to do that The whole experience feels like the Hotel California....you can check out but you can never leave.... The fact that they billed my card ...

Read more

LC

Lucian C

04/04/23

5 out of 5

"The most affordable and efficient option!"

What do you like best about Agile CRM? AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system. What do you dislike about Agile CRM? I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar ...

Read more

AB

Angelo B

04/03/23

5 out of 5

"This CRM is excellent for businesses that require deal closure."

What do you like best about Agile CRM? What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and ...

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GD

Georg D

04/03/23

5 out of 5

"Exceptional value and effectiveness are provided by the CRM platform and services."

What do you like best about Agile CRM? Agile CRM is an excellent choice for businesses that want to get up and running with a CRM system quickly and easily. Its onboarding process is straightforward, so there's no long learning curve to worry about. Any business can benefit from using this user-friendly CRM, which offers a clear and concise interface for the tasks it's designed for. Importing contacts is a breeze, and email templates are ideal for developing effective business strategies. ...

Read more

AU

Anonymous User

03/31/23

3.5 out of 5

"Agile CRM is ok"

What do you like best about Agile CRM? When you are able to get support they are normally super helpful in trouble shooting any issues. What do you dislike about Agile CRM? There not available during work hours for AEDT time. I normally have to wait till past 3pm to get on a support call. This could be better if they provide support during my working hours. What problems is Agile CRM solving and how is that benefiting you? Providing automation and being able to tag relevant clients. Also ...

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BM

Brad M

03/21/23

5 out of 5

"The most effective tool to stay connected with your customer base"

What do you like best about Agile CRM? One of the things that sets AgileCRM apart from other customer relationship management (CRM) tools is its excellent visual dashboard. I can easily navigate through all the different types of data I require, including customer information, sales data, and marketing metrics. The dashboard provides a comprehensive view of my business, allowing me to make informed decisions quickly and easily. What do you dislike about Agile CRM? The reliability of this ...

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GN

Greg N

03/21/23

5 out of 5

"An All-Inclusive Approach to Managing Customer Relationships"

What do you like best about Agile CRM? The thing that stood out to me the most about Agile CRM was its capacity to consolidate all the necessary functions for managing customer relationships in one centralized solution. This includes managing marketing automation, sales, customer service, and analytics. Additionally, the interface is user-friendly and easy to navigate, enabling users to access all the crucial features quickly and efficiently. What's more, Agile CRM offers great flexibility ...

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DW

Drake W

03/13/23

5 out of 5

"Boost Your Business Productivity with this Robust Tool"

What do you like best about Agile CRM? Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements. What ...

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PK

Prasad K

02/06/23

5 out of 5

"Great support and affordable for new users"

What do you like best about Agile CRM? I've met over in Zoom with Peter several times for issues with workflow creation. He's been very helpful, and patient in helping me learn the workflow creation of Agile CRM. Thanks, Peter - very patient and you gave me clear instructions and guidance. I will be staying now with AgileCRM and learning to use the CRM fully. Agile CRM is an All-in-One. An affordable platform for marketing agencies and marketing heads. What do you dislike about Agile ...

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AU

Anonymous User

11/10/22

0 out of 5

"Not ready for real companies"

What do you like best about Agile CRM? There is nothing to like about Agile CRM. I sell products which is foreign concept to this company. If you sell dreams and have no product then this company is for you. When I told them I need to provide quotes or invoices they told me to use excel or Google sheets What do you dislike about Agile CRM? They have no idea how to help a company that sells products. You have to manually enter products one by one. You have to enter contacts one by one as ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].