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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 101-110 out of 1195

BM

Brad M

03/21/23

5 out of 5

"The most effective tool to stay connected with your customer base"

What do you like best about Agile CRM? One of the things that sets AgileCRM apart from other customer relationship management (CRM) tools is its excellent visual dashboard. I can easily navigate through all the different types of data I require, including customer information, sales data, and marketing metrics. The dashboard provides a comprehensive view of my business, allowing me to make informed decisions quickly and easily. What do you dislike about Agile CRM? The reliability of this ...

Read more

GN

Greg N

03/21/23

5 out of 5

"An All-Inclusive Approach to Managing Customer Relationships"

What do you like best about Agile CRM? The thing that stood out to me the most about Agile CRM was its capacity to consolidate all the necessary functions for managing customer relationships in one centralized solution. This includes managing marketing automation, sales, customer service, and analytics. Additionally, the interface is user-friendly and easy to navigate, enabling users to access all the crucial features quickly and efficiently. What's more, Agile CRM offers great flexibility ...

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DW

Drake W

03/13/23

5 out of 5

"Boost Your Business Productivity with this Robust Tool"

What do you like best about Agile CRM? Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements. What ...

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PK

Prasad K

02/06/23

5 out of 5

"Great support and affordable for new users"

What do you like best about Agile CRM? I've met over in Zoom with Peter several times for issues with workflow creation. He's been very helpful, and patient in helping me learn the workflow creation of Agile CRM. Thanks, Peter - very patient and you gave me clear instructions and guidance. I will be staying now with AgileCRM and learning to use the CRM fully. Agile CRM is an All-in-One. An affordable platform for marketing agencies and marketing heads. What do you dislike about Agile ...

Read more

AU

Anonymous User

11/10/22

0 out of 5

"Not ready for real companies"

What do you like best about Agile CRM? There is nothing to like about Agile CRM. I sell products which is foreign concept to this company. If you sell dreams and have no product then this company is for you. When I told them I need to provide quotes or invoices they told me to use excel or Google sheets What do you dislike about Agile CRM? They have no idea how to help a company that sells products. You have to manually enter products one by one. You have to enter contacts one by one as ...

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NB

Nastassia B

08/25/22

5 out of 5

"It diversifies its functions in favor of fluency"

What do you like best about Agile CRM? Agile CRM is very good; it has a solid foundation that makes it easy to understand the tools and creates numerous options for fluidity and control of CRM automation benefits. For organizing a performance to help prospects, it is efficient and very helpful. We have been more agile with our marketing due to the ease of its operation. What do you dislike about Agile CRM? I wish it had the tools better distributed, the interface is fast but I feel it is ...

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AU

Anonymous User

07/28/22

5 out of 5

"Very good entry level CRM"

What do you like best about Agile CRM? Easy to add contacts whether manually or automatically as they fill in forms on site. And it is good for simple marketing needs.pricing is very less compare to other crm applications. What do you dislike about Agile CRM? The Email builder realy needs an open HTML secrion to allow us to easily embed code in pur emails and builder tool should improve felxibility and looks nice if we can work within the parameters. What problems is Agile CRM solving and ...

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AU

Anonymous User

07/28/22

5 out of 5

"Very good entry level CRM"

What do you like best about Agile CRM? Easy to add contacts whether manually or automatically as they fill in forms on site. And it is good for simple marketing needs.pricing is very less compare to other crm applications. What do you dislike about Agile CRM? The Email builder realy needs an open HTML secrion to allow us to easily embed code in pur emails and builder tool should improve felxibility and looks nice if we can work within the parameters. What problems is Agile CRM solving and ...

Read more

NS

Nawaz S

07/28/22

3.5 out of 5

"agile CRM overiview"

What do you like best about Agile CRM? its ability to integrate with different stream of servies like sales, marketing, SEO etc What do you dislike about Agile CRM? its a bit hard to understand for a first timer and requires an experts help and its little bit slow in response What problems is Agile CRM solving and how is that benefiting you? its the platoform we use for order management and order creation and its good at it

SK

Sumit K

07/19/22

4.5 out of 5

"Very good marketing automation and sales tool."

What do you like best about Agile CRM? I like its interface. User interface is very friendly. Easy navigation and very easy to manage the front-end. What do you dislike about Agile CRM? There is nothing to dislike any. No negative feedback from my side. What problems is Agile CRM solving and how is that benefiting you? Its automate the marketing and sales and enable to track your goals and revenue.