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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 1071-1080 out of 1200

AF

Amber F

07/05/17

4.5 out of 5

"AgileCRM "

What do you like best about Agile CRM? My favorite feature is the automated marketing campaigns. What do you dislike about Agile CRM? When you have a lot of contacts it takes awhile to scroll through your list of them under contacts. What problems is Agile CRM solving and how is that benefiting you? Tracking deals, tracking emails opened and if they are successful and managing prospects and clients.

AS

Alice S

07/05/17

5 out of 5

"Agile Use in Mfg Tech Company"

What do you like best about Agile CRM? I like the fact that all the information and activities are attached to each contact and it is simple to find all of that info in a centralized location. What do you dislike about Agile CRM? The interface is simple and some of the symbols might be confusing if you are not well versed in the platform. Recommendations to others considering Agile CRM: Use it! What problems is Agile CRM solving and how is that benefiting you? This platform helps my team ...

Read more

MS

Michael S

07/05/17

5 out of 5

"Great Tool and awesome Support"

What do you like best about Agile CRM? We was probably testing every available CRM on the market for quite a long time. The reason of chosing AgileCRM, is simple. It combines everything we need to have. A CRM, a Helpdesk with Ticketsystem, a Livechat and even a Marketing Module with campaign dripping feature. Once you got to know the system and the way how it works, you are able to simply keep yourself updated to everything which is going on with your clients and prospects. We also ...

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MP

Mark P

07/04/17

4 out of 5

"Great CRM loaded with lots of features. "

What do you like best about Agile CRM? I can add all the custom fields i want to both my contacts and my deals. I love the whiteboard. What do you dislike about Agile CRM? The help section on the site doesn't search very well but the online support team makes up for it. What problems is Agile CRM solving and how is that benefiting you? Organizing my mortgage business

AU

Anonymous User

07/04/17

5 out of 5

"Agile: The Best CRM "

What do you like best about Agile CRM? Its very simple and user friendly. much time saving than other products available in the market. one good thing about it is that i can configure multiple email addresses of my multiple products for different email campaigns. Tagging on contacts is an awesome thing to manage my contacts. What do you dislike about Agile CRM? So far I am still exploring its features. the good thing is that initially when i have any requirement according to my work and i ...

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JR

Jason R

07/04/17

5 out of 5

"AgileCRM is the perfect tool to help you manage and scale a business"

What do you like best about Agile CRM? - Functionality allows for a wide range of services which all help you improve sales/marketing. - Team members all get amazing insight into the different contacts and can quickly react. - Plugins can be added which expand on the software's use, helping you manage your business more effectively. What do you dislike about Agile CRM? There isn't much that I dislike to be honest, since the app currently caters for all of our needs. What problems is Agile ...

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TM

Tara M

07/03/17

5 out of 5

"Agile CRM is good"

What do you like best about Agile CRM? The support is there mostly all the time What do you dislike about Agile CRM? The merge function needs to be updated, it automates campaigns afresh and it shouldnt What problems is Agile CRM solving and how is that benefiting you? email marketing. the campaigns are useful

AU

Anonymous User

06/30/17

5 out of 5

"I really like this software!"

What do you like best about Agile CRM? I think that the price is right for this product .. that's important to small businesses. I love being able to use my iPad to view current standings of active campaigns and contacts. I also love the integration with Twilio so I can send SMS messages to contacts, me, and may staff. What do you dislike about Agile CRM? It freezes up at times. Also, you cannot change anything in an active campaign without kicking out from that campaign active contacts. ...

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VL

Vincent L

06/30/17

5 out of 5

"Agile CRM enhances many touchpoints of your custumer journey"

What do you like best about Agile CRM? - All in one for Marketing, Sales and Services opérations - Easy to connect with our CMS (Wordpress - Woocommerce) - Many plugins available for telephony, chat, social - Easy to set up for a non IT administrator - Support team easy to reach and efficient What do you dislike about Agile CRM? - Products Management is very basic : could be more integrated with the CMS Database Recommendations to others considering Agile CRM: Perfect for small and medium ...

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WZ

Wilian Z

06/30/17

4.5 out of 5

"Incredible CRM"

What do you like best about Agile CRM? A Great CRM Software brings to you new discoveries every day. Agile is like it...You dont know what you can do til prove it. What do you dislike about Agile CRM? Some feactures of call by the iphone app arent done...but they are working on it. What problems is Agile CRM solving and how is that benefiting you? - Email Markeitng - Automation - Easy analisys

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].