Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"CRM + eMarketing"

What do you like best about Agile CRM? Combination of CRM and eMarketing. I like that I have in one place companies, contacts and activities above them. As lead generation I use eMarketing part - landing page, forms and last but not least mailings. I like also automation which can help me to do things with personal interaction. What do you dislike about Agile CRM? On the tool the pricing of emails. In process... too agile sales contacting from agile team. It was too much for me... pushing ...

"A very powerful and easy to use sales + marketing automation SaaS ! Just great !"

What do you like best about Agile CRM? A very powerful CRM with marketing automation mechanisms inside for, roughly, $100 a year ! Possibility to create email scenarios, to attribute points to actions done by leads to check the maturity before contacting them. Possibilities of action are really impressive (even in the free version). I really like the possibility to design the landing page within the solution and connect it to the website directly. You can create a whole scenario from social ...

"All in One"

What do you like best about Agile CRM? I liked the control of entire CRM in one application that too at the cost which we could afford. We could map our customer journey entirely in AgileCRM. What do you dislike about Agile CRM? There should be more predefined templates which could be ready to use and easy to do A/B testing. What problems is Agile CRM solving and how is that benefiting you? We could capture our customer journey entirely in AgileCRM. That gives all of our departments, be it ...

"Good alternative to existing marketing automation solutions"

What do you like best about Agile CRM? Very easy to use and understand, can be used for smaller businesses What do you dislike about Agile CRM? The company don't have European subsidiary and the market presences is quite low Recommendations to others considering Agile CRM: You need to be aware that you need to do a lot of implementation work by your own What problems is Agile CRM solving and how is that benefiting you? We use it for lead management and lead scoring as well as for marketing ...

"Agile CRM love it"

What do you like best about Agile CRM? Easy to use, the support is very helpful What do you dislike about Agile CRM? Would love if the exact data in an online form could be emailed directly upon submission What problems is Agile CRM solving and how is that benefiting you? CRM, automation, marketing

"Very user friendly "

What do you like best about Agile CRM? I love the tracking and how it scores my prospects. I also like how i have my CRM and my Email marketing and automation all in one place. What do you dislike about Agile CRM? There isnt a whole lot that I dislike. Only thing i wish it had was a portal to share our newsletter on Social Media. Recommendations to others considering Agile CRM: I would recommend this to others as its priced right and does a good job of giving our organization what we ...

"Phenomenal Tool!"

What do you like best about Agile CRM? I love the fact that this CRM is an all inclusive solution that takes care of everything from marketing and sales to business process automation! Absolutely love the integrated email marketing platform that makes it easy to keep in touch with leads and clients! What do you dislike about Agile CRM? I would love to see the usability of the entire system simplified a little more than it is now. There are also a few things that need to be updated with the ...

"Full featured CRM"

What do you like best about Agile CRM? Contact Management : It has tags to categorize the contacts. This helps to filter them quickly and send mail to relevant contacts only. Workflow of the system is also good. It has advanced features as well, which one can use when the size of business increases, such as, text messaging campaigns, call recording, etc. Customer service is also great. I even talked to the support team on phone and they went extra mile to help us. I guess customer service ...

"Better than Salesforce - Perfect for Agencies"

What do you like best about Agile CRM? We were evaluating the typical CRM alternatives (Salesforce). For the price we could not get all the features that Agile CRM offers. We could get a very basic "try-a-baby-CRM" with Salesforce. With Agile CRM we got the hole deal and we love it. What do you dislike about Agile CRM? The User Interface could be a bit more user friendly, perhaps more "Jira-like". It is adequate though and this is very subjective. The Calendar UX could be a tad more user ...

"Does everything"

What do you like best about Agile CRM? It is easy to call, email, setup email campaigns What do you dislike about Agile CRM? Sometimes it is a bit slow and takes a while to load What problems is Agile CRM solving and how is that benefiting you? I am able to keep track of the prospects, it has a deal module to keep track of deals in the pipeline so leads don't fall thru the cracks