Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

"Very user friendly "

What do you like best about Agile CRM? I love the tracking and how it scores my prospects. I also like how i have my CRM and my Email marketing and automation all in one place. What do you dislike about Agile CRM? There isnt a whole lot that I dislike. Only thing i wish it had was a portal to share our newsletter on Social Media. Recommendations to others considering Agile CRM: I would recommend this to others as its priced right and does a good job of giving our organization what we ...

"Phenomenal Tool!"

What do you like best about Agile CRM? I love the fact that this CRM is an all inclusive solution that takes care of everything from marketing and sales to business process automation! Absolutely love the integrated email marketing platform that makes it easy to keep in touch with leads and clients! What do you dislike about Agile CRM? I would love to see the usability of the entire system simplified a little more than it is now. There are also a few things that need to be updated with the ...

"Does everything"

What do you like best about Agile CRM? It is easy to call, email, setup email campaigns What do you dislike about Agile CRM? Sometimes it is a bit slow and takes a while to load What problems is Agile CRM solving and how is that benefiting you? I am able to keep track of the prospects, it has a deal module to keep track of deals in the pipeline so leads don't fall thru the cracks

"Better than Salesforce - Perfect for Agencies"

What do you like best about Agile CRM? We were evaluating the typical CRM alternatives (Salesforce). For the price we could not get all the features that Agile CRM offers. We could get a very basic "try-a-baby-CRM" with Salesforce. With Agile CRM we got the hole deal and we love it. What do you dislike about Agile CRM? The User Interface could be a bit more user friendly, perhaps more "Jira-like". It is adequate though and this is very subjective. The Calendar UX could be a tad more user ...

"Full featured CRM"

What do you like best about Agile CRM? Contact Management : It has tags to categorize the contacts. This helps to filter them quickly and send mail to relevant contacts only. Workflow of the system is also good. It has advanced features as well, which one can use when the size of business increases, such as, text messaging campaigns, call recording, etc. Customer service is also great. I even talked to the support team on phone and they went extra mile to help us. I guess customer service ...

"Great Tool and awesome Support"

What do you like best about Agile CRM? We was probably testing every available CRM on the market for quite a long time. The reason of chosing AgileCRM, is simple. It combines everything we need to have. A CRM, a Helpdesk with Ticketsystem, a Livechat and even a Marketing Module with campaign dripping feature. Once you got to know the system and the way how it works, you are able to simply keep yourself updated to everything which is going on with your clients and prospects. We also ...

"AgileCRM "

What do you like best about Agile CRM? My favorite feature is the automated marketing campaigns. What do you dislike about Agile CRM? When you have a lot of contacts it takes awhile to scroll through your list of them under contacts. What problems is Agile CRM solving and how is that benefiting you? Tracking deals, tracking emails opened and if they are successful and managing prospects and clients.

"Agile Use in Mfg Tech Company"

What do you like best about Agile CRM? I like the fact that all the information and activities are attached to each contact and it is simple to find all of that info in a centralized location. What do you dislike about Agile CRM? The interface is simple and some of the symbols might be confusing if you are not well versed in the platform. Recommendations to others considering Agile CRM: Use it! What problems is Agile CRM solving and how is that benefiting you? This platform helps my team ...

"AgileCRM is the perfect tool to help you manage and scale a business"

What do you like best about Agile CRM? - Functionality allows for a wide range of services which all help you improve sales/marketing. - Team members all get amazing insight into the different contacts and can quickly react. - Plugins can be added which expand on the software's use, helping you manage your business more effectively. What do you dislike about Agile CRM? There isn't much that I dislike to be honest, since the app currently caters for all of our needs. What problems is Agile ...

"Agile: The Best CRM "

What do you like best about Agile CRM? Its very simple and user friendly. much time saving than other products available in the market. one good thing about it is that i can configure multiple email addresses of my multiple products for different email campaigns. Tagging on contacts is an awesome thing to manage my contacts. What do you dislike about Agile CRM? So far I am still exploring its features. the good thing is that initially when i have any requirement according to my work and i ...