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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 91-100 out of 1195

FZ

Federico Z

05/19/23

3.5 out of 5

"CRM Simple"

What do you like best about Agile CRM? La facilidad de uso y la simple parametrización, incluso en su versión free What do you dislike about Agile CRM? Varias veces tuve que recargar la pagina para poder trabajar. What problems is Agile CRM solving and how is that benefiting you? La posibilidad de gestionar soporte a clientes, y hacer un seguimiento del mismo

TH

Taras H

05/18/23

5 out of 5

"Simple and easy-to-use CRM"

What do you like best about Agile CRM? AgileCRM excels in contact management, making it a breeze to handle our contacts and sales leads. Additionally, it greatly aids us in efficiently managing our daily tasks. What do you dislike about Agile CRM? This solution is flawless in meeting our needs without any disadvantages. It successfully executes the tasks it was developed for. What problems is Agile CRM solving and how is that benefiting you? With AgileCRM, I have a centralized database to ...

Read more

LF

lisa f

05/08/23

5 out of 5

"A Cost-Effective CRM Solution That Works Best for Our Company"

What do you like best about Agile CRM? I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal assistance thanks to its intuitive interface. The custom fields feature works exceptionally well, and I've found the relationship between company, deal, and people records to be far better than other CRM platforms I've tried. I also appreciate the ability to conduct simple bulk personalized marketing email ...

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IC

Isai C

05/01/23

5 out of 5

"Optimal tool for managing sales throughout the entire cycle."

What do you like best about Agile CRM? I've found that using AgileCRM's combination of a strong CRM and a customizable marketing module has been incredibly helpful in identifying and reaching out to customers. AgileCRM has empowered our marketing team to create and deploy campaigns without needing IT, which has saved us a lot of time and effort. What do you dislike about Agile CRM? I have no negative comments to make. There is no negative feedback from my perspective. What problems is Agile ...

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AU

Anonymous User

04/21/23

2 out of 5

"Started as agile, then Agile became less so"

What do you like best about Agile CRM? Agile was a decent product as a beginner. What do you dislike about Agile CRM? Agile was a decent product at the start, but as they changed their business model, the Agile program platform became more constricted and less supportive of what had been achievable in the past. What problems is Agile CRM solving and how is that benefiting you? None- we switched products.

AU

Anonymous User

04/06/23

0 out of 5

"YOU WILL PAY LONG AFTER YOU CANCEL"

What do you like best about Agile CRM? Initially easy to use. I liked the free sign up and use it as a single user free accoount. I gave an assitant admin rights and gave myself a spare login. Once i paid for the starter account I found myself paying for 3 users...and they do not allow a cancelling of a user as you register. I needed tech support to do that The whole experience feels like the Hotel California....you can check out but you can never leave.... The fact that they billed my card ...

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LC

Lucian C

04/04/23

5 out of 5

"The most affordable and efficient option!"

What do you like best about Agile CRM? AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system. What do you dislike about Agile CRM? I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar ...

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AB

Angelo B

04/03/23

5 out of 5

"This CRM is excellent for businesses that require deal closure."

What do you like best about Agile CRM? What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and ...

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GD

Georg D

04/03/23

5 out of 5

"Exceptional value and effectiveness are provided by the CRM platform and services."

What do you like best about Agile CRM? Agile CRM is an excellent choice for businesses that want to get up and running with a CRM system quickly and easily. Its onboarding process is straightforward, so there's no long learning curve to worry about. Any business can benefit from using this user-friendly CRM, which offers a clear and concise interface for the tasks it's designed for. Importing contacts is a breeze, and email templates are ideal for developing effective business strategies. ...

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AU

Anonymous User

03/31/23

3.5 out of 5

"Agile CRM is ok"

What do you like best about Agile CRM? When you are able to get support they are normally super helpful in trouble shooting any issues. What do you dislike about Agile CRM? There not available during work hours for AEDT time. I normally have to wait till past 3pm to get on a support call. This could be better if they provide support during my working hours. What problems is Agile CRM solving and how is that benefiting you? Providing automation and being able to tag relevant clients. Also ...

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