7.9
Spot Score
AfterShip Review: Is It The Right Ecommerce Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $9 / Month when Billed Yearly
IKEA
Watsons
Aesop
Coupang
ONEPLUSTrusted by many companies including IKEA
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is AfterShip?
AfterShip is a cutting-edge technology that makes tracking orders and returns a breeze for online store owners. It offers powerful automation tools that save time and energy, whilst providing shoppers with outstanding shopping experiences. Along with AfterShip and Returns Center, Automizely Marketing functions are also available for presale optimization. Install AfterShip now and take the hassle out of shipment tracking.
Pricing
Starts from $9 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
AfterShip Software Demo
AfterShip was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider AfterShip
- Team types
- Large Enterprises, Medium Business
Why teams choose AfterShip
Powerful automation for order tracking
Enhances customer satisfaction
Easy integration with existing systems
Is AfterShip right for you?
What buyers should know before shortlisting AfterShip
AfterShip streamlines order tracking and returns for online stores, enhancing the customer experience. Its automation capabilities save time for merchants, making it a valuable tool for ecommerce businesses.
AfterShip pros and cons
- AfterShip pros
Powerful automation for order tracking
Enhances customer satisfaction
Easy integration with existing systems
- AfterShip cons
May not cater to small businesses
Setup can be complex
Ready to try it?
Get started with AfterShip
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare AfterShip side-by-side with top Ecommerce Software alternatives.
What is the pricing of AfterShip?
AfterShip Pricing Plans
Essential
Extensive eCommerce integrations
Integration with 994 carriers
Customizable tracking page
Email notifications
SMS notifications
Show more +
Pro
All Essential features plus,
Tracking API and webhook
Klaviyo and Attentive integrations
Customer feedback survey
Multiple tracking pages
Show more +
Premium
All features from Pro plus,
Advanced email triggers
AI Predictive estimated delivery dates
Transit times report
Keep a tab over average transit times to improve your shipping performance
Show more +
Enterprise
All features from Premium Plus,
Custom carrier integration
External single sign-on (SSO)
Dedicated customer success manager
Dedicated onboarding manager
Show more +
AfterShip reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 200 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Order tracking automation
- User-friendly interface
- Enhances customer experience
Common complaints
- Limited features for small stores
- May require technical setup
- Not suitable for non-ecommerce businesses
What users are saying
MC
Matthew C
01/04/24
"AfterShip Tracking and Returns Services are extremely helpful"
What do you like best about AfterShip? AfterShip is a great app to connect to your store and help communicate with your customers. I started with them ...
Read more
MC
Matthew C
01/04/24
"AfterShip Tracking and Returns Services are extremely helpful"
What do you like best about AfterShip? AfterShip is a great app to connect to your store and help communicate with your customers. I started with them ...
Read more
CW
Collier W
01/02/24
"Aftership Has Excellent Products!!"
What do you like best about AfterShip? I like their Email and SMS Marketing plan as well as the Returns and Tracking plans. What do you dislike about ...
Read more
CW
Collier W
01/02/24
"Aftership Has Excellent Products!!"
What do you like best about AfterShip? I like their Email and SMS Marketing plan as well as the Returns and Tracking plans. What do you dislike about ...
Read more
JS
Jim S
12/20/23
"Great product"
What do you like best about AfterShip? After ship helps us keep our customers informed of our deliveries. What do you dislike about ...
Read more
JR
Joshua R
12/20/23
"AfterShip Tracking is one of the best Tracking services"
What do you like best about AfterShip? AfterShip Tracking services is extremely helpful all the time. AfterShip Customer service was very helpful By ...
Read more
What are the features of AfterShip?
Catalog management is a procedure that allows brand suppliers to supply high-quality product data in a buyer's preferred format across an en…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
In retail and e-commerce, returns management entails interacting with customers who want to return a product and collecting, arranging, and…
AfterShip security and data handling
Key compliance certifications and security features for IT and security teams evaluating AfterShip.
Certifications
Developer & data
Alternatives to AfterShip
AfterShip Customers
IKEA
Watsons
Aesop
Coupang
ONEPLUS
Shopee
AfterShip Support Options
Frequently Asked Questions About AfterShip
Common questions buyers ask before choosing AfterShip.
AfterShip is a Ecommerce Software. AfterShip offers Catalog Management, Email Marketing, Returns Management and many more functionalities.
Buyers commonly note the following limitations of AfterShip: May not cater to small businesses; Setup can be complex; Pricing may be high for startups.
Some top alternatives to AfterShip includes Easyship, Spark Shipping, SmartShyp, Shippo and Route For Merchants.
AfterShip offers Subscription, Quotation Based pricing models
The starting price of AfterShip is $9/Month when Billed Yearly
Ready to try it?
Get started with AfterShip
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].