ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Great payroll system

What do you like best? Fast, simple, and easy payroll generation and disbursements What do you dislike? Would have appreciated a little more work put into the app interface What problems are you solving with the product? What benefits have you realized? The payroll economy and faster disbursement of employee benefits

Great program!

What do you like best? I like the fact that I no longer need to fill out a time off or corrected time sheet on paper. Having the ability to go in and make notes and request time off is much easier! It takes a lot of the actual paper out of the time and attendance process. I realized that if you place the important everyday items such as clocking in and out in your favorites, it's much faster to access. I also really like having the front page display important articles and information ...

Rough Implementation, but robust product.

What do you like best? ADP is a great product for our growing needs. We have gone from 50-200 employees in a little under two years. We started out with using it just for payroll and are now adding HR, Benefits and T&A modules. It's a great way to keep all information in one product. What do you dislike? Our implementation was just awful. Between the multiple implementation teams, each sharing different information, it took months longer than we anticipated. Recommendations to ...

Easier access to make changes.

What do you like best? It's easy and I can make changes and updates anytime. I can review payroll, update and add changes to our employees, add new hires. What do you dislike? I would like to see the pricing go down and offer free training for companies who just sighned up for a 1 year access. Recommendations to others considering the product: I would highly recommend ADP Workforce Now, take advantage of the tranings they office and the materials for HR use is excellent for ...

ADP is the place to be.

What do you like best? It's very simple and easy to use when it comes to time tracking, pay statements, and PTO tracking. What do you dislike? Sometimes it can be a bit hard to find where things are; however, that may be on a company to company basis. What problems are you solving with the product? What benefits have you realized? The problem we solved with it was accurate time tracking and payroll. The benefit is being able to see PTO time accrued each pay period and the ...

Product is good, service not so much

What do you like best? I like the one stop shop approach to HRIS systems. This has that and more as long as the implementation process is completed full. What do you dislike? The service aspect is horrible. If you don't have a great Relationship Manager, consider moving to another platform. This platform is rather expensive and the level of service can be rather lack luster. Also - for whatever reason, onboarding is not included in the price of the service. Recommendations to ...

HRIS Analyst

What do you like best? System looks sleek, some features are built out well What do you dislike? Complete lack of quality service (unless you are willing to pay for it) Recommendations to others considering the product: System itself is good and meets requirements, but service (as well as any consultative optimization of your system) is completely lacking What problems are you solving with the product? What benefits have you realized? Streamlined payroll, employee ...

Great streamlined way to track payroll

What do you like best? I like that I can view paystubs, sick time, request time off, and change exemptions all in one place. What do you dislike? I have other accounts with former companies, it would be nice to merge them together. What problems are you solving with the product? What benefits have you realized? Everything is in one place, which makes it easier.

ADP

What do you like best? I like the fact that it tracks your hours used and remaining hours of work. Maintaining your 401k and see results instantly. What do you dislike? Nothing the program solves all our business needs. What problems are you solving with the product? What benefits have you realized? Keeping track of employees hours and courses taken

Easy to use, very customizable

What do you like best? We were able to customize our payroll set up for our business needs, including paying our 1099 workers. What do you dislike? Set up is very labor-intensive. Their customer service could also use some improvement. If you need an immediate resolution, you have to call which is a pain and takes forever. However, they recently came up with an online scheduling option, which gives you a timeslot to be contacted for an appointment. While this is nice, it still ...