ADP Workforce Now Reviews in November 2026: User Ratings, Pros & Cons

Best Payroll Service

What do you like best? I like that they have updated their service to include dedicated a dedicated support team. Now, you have a specific person to email and call that knows your company, your payroll, your business. Gone are the days of spending hours on hold waiting for the next available support representative to assist you. I also like the software. It is easy to use. ADP also offers other options to add in like benefits, ACA reporting, comp, performance and recruiting as examples. ...

Excellent Partnership

What do you like best? From my account manager to the custom reporting team to the benefits team, I get accurate and timely service. What do you dislike? Sometimes the entry updates are a bit clunky. What problems are you solving with the product? What benefits have you realized? My account manager and custom reporting worked with me on a major report for my company.

ADP is user friendly!

What do you like best? Navigating Workforce Now is much easier than other payroll products I have used in the past. I have always been a huge fan of the ADP product. I always recommend ADP to any company looking for a robust user friendly payroll product. What do you dislike? Sometimes importing files can be tricky. The cost is higher than some other products, but I guess you get what you pay for. Recommendations to others considering the product: Learn everything you can, ...

ADP tools make my job so much easier

What do you like best? What I like best about ADP is the ability to keep and view my employee information in one location. What do you dislike? I wish I could run reports on payroll data. What problems are you solving with the product? What benefits have you realized? ACA tracking, benefits administration, employee self service and online paystubs

Just okay

What do you like best? I like how ADP did track each position for any transfers. What do you dislike? The tracking system for the ATS was not at all user friendly. Our applications were lost. Recommendations to others considering the product: I would not recommend the ATS system. For payroll purposes, it was okay and keeps track of the employee information. What problems are you solving with the product? What benefits have you realized? We are able to keep really ...

Easy workforce app

What do you like best? I like the app and the ease to clock in and out What do you dislike? I often had login issues and it was hard to get to the login screen What problems are you solving with the product? What benefits have you realized? The issue of having to be in an office to clock in and out of work. It's much simpler with ADP

Acceptable benefits management, but nothing spectacular

What do you like best? You were able to manage several different benefits, payroll and other HR needs through the one portal. What do you dislike? The user interface is severely outdated. It is difficult to follow and navigate. It should be updated to allow a good user experience. Recommendations to others considering the product: Would go for a newer more up to date software provider who has a better user interface. What problems are you solving with the product? What ...

ADP Workforce Now

What do you like best? Very easy to go in and see my team and their comp, their requested PTO, etc. What do you dislike? Doing goal-setting and performance reviews was a little clunky. One of my reps had a lot of trouble and it significantly impacted about a week of productivity, just to get him to do his silly self-assessment. What problems are you solving with the product? What benefits have you realized? It's nice to have a central place to have all that stored, of ...

Has everything in one place and does reporting etc

What do you like best? That they will file everything and track everything for you What do you dislike? Glitches in the system, specially time off balances What problems are you solving with the product? What benefits have you realized? Showing employees how to read time off balances takes a while. I like sending notes on requests and sending reminders to complete timecards

good

What do you like best? I can easily navigate through the website What do you dislike? the only complaint I have is that when I first started using ADP my department and function would not load on my timesheets What problems are you solving with the product? What benefits have you realized? Completing my timesheet has never been eaier