spotsaas-logo
Get Listed

8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

Add to compare

ADP Workforce Now offers custom pricing plan

Request a Quote

ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 381-390 out of 526

AI

Administrator in Libraries

02/03/20

5 out of 5

ADP Workforce Now provides the easiest way to use their product and has great support.

What do you like best? Timeclock,Payroll & Recruiting function on software and support. What do you dislike? There is not anything I can think of that I dislike about ADP. What problems are you solving with the product? What benefits have you realized? I appreciate whenever I have a problem with ADP, such as I need to create a report to gather information, or I am unfamiliar with a process, ADP support provides me with the solution.

LB

latese b

01/30/20

5 out of 5

ADP

What do you like best? I like how easy it is to use and how convenient it is to manage your time and pay. I like best that you can access adp via your phone by downloading the application What do you dislike? I do not like that there is not an option to edit your exemptions. I do not like that there isnt much to personalize and customize Recommendations to others considering the product: I recommend reviewing and updating all of your information in the adp system as it ...

Read more

AI

Administrator in Hospitality

01/30/20

5 out of 5

Engaged employees

What do you like best? I like the fact that ADP Representatives do not rush the process when assisting with any needs. Also, our current Payroll Account Manager, Chris Saldivar is extremely helpful and kind. What do you dislike? That report creating seems more difficult than it should be. Recommendations to others considering the product: The Bridge is a great tool for self training and support. What problems are you solving with the product? What benefits have you ...

Read more

AI

Administrator in Retail

01/30/20

5 out of 5

Very User Friendly

What do you like best? It is very easy to navigate and find what I need. Processing payroll for my companies has become a task that I no longer dread doing. What do you dislike? Sometimes it feels like the support team could be more helpful. Recommendations to others considering the product: ADP Workforce Now is a cost-effective, easy-to-use answer to processing payroll simply and painlessly. The implementation team made the transition from our old company seamless. ...

Read more

UI

User in Automotive

01/30/20

5 out of 5

WORKFORCE NOW

What do you like best? The answers are great and the time to get answers is acceptable What do you dislike? email is slower than phone so answers some times take a while Recommendations to others considering the product: keep up the good work What problems are you solving with the product? What benefits have you realized? How to get a social security number changed on a persons W-2. Although it costs a bunch I believe the problem is solved

AI

Administrator in Staffing and Recruiting

01/30/20

5 out of 5

User Friendly and helpful customer Service

What do you like best? ADP workforce now is very user friendly and their customer service support team is always very helpful anytime I have questions or need assistance What do you dislike? I would like if ADP would add a feature that shows the users initials anytime they make a change in ADP. This will eliminate having to run an audit report when trying to figure out who indeed made the change in ADP. Recommendations to others considering the product: Adding the feature ...

Read more

CT

Cassandra T

01/28/20

5 out of 5

ADP Workfocrce Review

What do you like best? Using the ADP Workforce system is very helpful when keeping track of your time. You can keep track of your clock in and clock times. ADP also allows the employees to review their time sheets. The best part of ADP is reviewing your check stubs when you have direct deposit. What do you dislike? I do not have any dislike regarding ADP Workforce. In fact is is very beneficial to helping one to keep a track of their daily punches and request. You can review the ...

Read more

JG

Jahbyeck G

01/21/20

5 out of 5

ADP Workforce Experience

What do you like best? The reporting, how many options and over all your customer service, they are all amazing!!! What do you dislike? Nothing really, I'm very pleased with the product overall. What problems are you solving with the product? What benefits have you realized? I am now looking into options, long term for time keeping, as our Hotel grows.

RC

Robert C

01/21/20

5 out of 5

Rob's ADP WFN review

What do you like best? Simple to make updates to employees file. What do you dislike? Finding what I need, one off changes, like blocking a calculation for this one pay. Recommendations to others considering the product: It's the best. What problems are you solving with the product? What benefits have you realized? Faster inputting, I spend less time with manual inputting.

AI

Administrator in Medical Devices

01/21/20

5 out of 5

Best Payroll Service

What do you like best? I like that they have updated their service to include dedicated a dedicated support team. Now, you have a specific person to email and call that knows your company, your payroll, your business. Gone are the days of spending hours on hold waiting for the next available support representative to assist you. I also like the software. It is easy to use. ADP also offers other options to add in like benefits, ACA reporting, comp, performance and recruiting as examples. ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].