ADP Workforce Now Reviews in November 2026: User Ratings, Pros & Cons

Laggy bit of payroll tech

What do you like best? The ability to see paystubs is convenient. What do you dislike? The site's unresponsive and sluggish nature What problems are you solving with the product? What benefits have you realized? The site is a little buggy and can be sluggish at times. Paper-free paystubs are convenient and sustainable.

As a HR Director, I have used WFN for 2 years.

What do you like best? The upsides to Workforce Now is the seamless integration of HR, Payroll, Benefits, Analytics, Benchmarking, Performance, Tax Services and Compliance Reporting. I have confidence in the ADP platform and the Support Services that I can get my issues resolved quickly so our employees are paid accurately and timely. The accuracy of government compliance is awesome and relieves my stress for ACA and EEO Reporting. What do you dislike? ADP is constantly working on ...

Probably the easiest platform for human resources, hows, payroll, and scheduling I've ever used.

What do you like best? The iPhone app is very beneficial and easy to use and it keeps requests off, paid time off, and scheduling in a very organised manner. What do you dislike? Sometimes the programme makes you reset your password after a certain amount of time. What problems are you solving with the product? What benefits have you realized? ADP allows for easy communication and planning with scheduling and allows employees to handle or view their schedules wherever they are.

Excellent Customer Service

What do you like best? Any time I have a question or need assistance, I can easily call the help line and all of the employees are knowledgeable and take their time making sure you achieved what you set out to do. What do you dislike? Occasionally, when calling the customer service I am on hold for over 10 minutes. Recommendations to others considering the product: Anything you possibly need is available by calling their customer support staff. What problems are you ...

Select departments provide excellent service

What do you like best? I appreciate the custom reporting service. This has come in handy on many occasions and the staff was especially helpful in getting us the information needed. What do you dislike? I dislike that ADP does not have a feature to impersonate an employees profile. This would be very useful when determining an issue, or what an employee is able to see and do. What problems are you solving with the product? What benefits have you realized? Working to find ...

Adp or NO Adp

What do you like best? Easy accessibility. Interactive fields that are always able to be changed What do you dislike? The time out sections, they are short and sportaic. Recommendations to others considering the product: Enjoy the system at first it seems too difficult to understand or too much. Just take the time to understand what the glitches are and conform to them. What problems are you solving with the product? What benefits have you realized? I used to have ...

ADP WFN Review

What do you like best? I like that ADP offers easy to build reports, analytics and the ease of use in the performance reviews they offer. What do you dislike? Sometimes, especially during peak season, wait times for agents can be long but that is to be expected with any call center really. What problems are you solving with the product? What benefits have you realized? Managing employee retention and employee career growth are both huge problems we are solving with ...

excellent software,

What do you like best? it is simple and easy access, accuracy and good reporting What do you dislike? I have no complain, we started for ADP service since 2014 What problems are you solving with the product? What benefits have you realized? merging in one Etime system, forwarding accrual balance.

Great Experience

What do you like best? Offers a variety of solutions for complex needs. Customer support is excellent. What do you dislike? Changes all the time. It seems like as soon as I get used to one version a new one arrives. Recommendations to others considering the product: Robust HRIS. Offers solutions to anything you may encounter in HR. What problems are you solving with the product? What benefits have you realized? Saves me time and has the ability to extract ...

Very user friendly and easy to use

What do you like best? Less start by saying that ADP is awesome. Being able to keep track or see any of your pay-stubs at any time is a great feature. Also is great on the work force able to keep track of my employees from their attendance/sick days and even pay time offs request. What do you dislike? To be honest I don't have a lot of things that I don't like about ADP other than keeps logging me out and being able to unable to notifications. Other than that everything is pretty ...