8.9
SpotScore

ADP Workforce Now Reviews in November 2026: User Ratings, Pros & Cons
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ADP Workforce Now Reviews & Ratings
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Spotsaas Editor’s POV
ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more
ADP Workforce Now pros and cons
Clean interface that works for both administrators and employees across HR and payroll operations.
Integrates with QuickBooks Online, JazzHR, and Wisely paycard for additional functionality.
Covers time tracking, benefits management, recruiting, onboarding, and reporting in one platform.
Customer support includes implementation specialists and user forums (the Bridge) for issue resolution.
New users face a learning curve given the range of features and customizations, often requiring training.
Complex or uncommon processes depend heavily on customer support, which can slow operations.
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Showing 361-370 out of 526
AI
Administrator in Performing Arts
03/31/20
ADP Workforce Now
What do you like best? ADP is both a payroll and applicant tracking system. What do you dislike? The applicant tracking system is not user friendly and seems slightly outdated. What problems are you solving with the product? What benefits have you realized? ADP is our main system for recruitment, onboarding, payroll and time and attendance. It is convenient having everything in one place although it can make mistakes at times.
SC
Stephen C
03/31/20
ADP has really improved and become more cohesive in recent years.
What do you like best? The ease of use with the new interface. The new workforce now is much more friendly than older versions and platforms. Now the ease of use is more comparable to other industry leaders. What do you dislike? Support is not nearly at the level ADP once ways. it is difficult to talk to a live person especially outside of business hours. ADP use to be 24/7 support and was the absolute best. What problems are you solving with the product? What benefits have you ...
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SB
Sarah B
03/31/20
Helpful in development, appreciate the experience
What do you like best? How robust the platform offers their clients. Very many different tiers they offer. Its a big world within ADP that is offered. Within the size of our company, the account manager that is assigned to our company is one of the best and most useful tools they offer. I would be no where without my account manager to assist me in my career. What do you dislike? Many different levels within ADP workforcenow. There is a lot on knowledge to gain and learning curves ...
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CC
Christopher C
03/31/20
Very user-friendly with continuous improvements
What do you like best? My favorite thing about ADP is that there is a ton of reporting capabilities to help make your job easier. It also is very user-friendly and is generally very easy to follow. If you cannot figure something out there are a ton of helpful guides and videos that will give you the chance to learn on your own without having to go through the trouble of calling your rep. However, when needed your rep is always available and is generally always very helpful. What do ...
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KB
Kim B
03/31/20
ADP Workforce Now Review
What do you like best? Nice program, very easy to use. I've used ADP PCPW, Enterprise, and Workforce Now. Workforce Now is definitely the easiest to use. What do you dislike? The only thing that i can think of is that one sometimes when you "unarchive" an employee it can be hard to find them. What problems are you solving with the product? What benefits have you realized? Payroll is super fast
JB
Jimmy B
03/31/20
Carrie our rep has been great and the system does as needed
What do you like best? Bridge training are a great resource to send to other employees as well. What do you dislike? Knowing exactly what needs to be fixed in data batches for running payroll if an error is found. Recommendations to others considering the product: Great support and have many avail tools What problems are you solving with the product? What benefits have you realized? PTO and payroll information easily accessible
MF
Michele F
03/31/20
ADP WORKFORCE NOW IS AMAZING
What do you like best? I like the easy effortless user friendly format, the reporting is most efficient and easy to create. I’ve used other versions and this one is the best by far! What do you dislike? I don’t dislike one thing of ADP Workforce Now What problems are you solving with the product? What benefits have you realized? We use payroll, benefits and core HR solutions
AI
Administrator in Construction
03/26/20
ADP Workforce Now
What do you like best? The reporting capability, I love that I can create reports for anything I want. The Field Chooser option allows you to create reports with extreme ease even if you don't know what the field is called. What do you dislike? some times it takes a while to get responses to my questions. Recommendations to others considering the product: It is a great product that is easy to use and work with on multiple platforms What problems are you solving with the ...
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JB
Joseph B
03/26/20
Compliance and Value for Money is ADP's core strengths
What do you like best? We like ADP's compliance and multi-jurisdiction tax services, in order to operate in 43 states in the US. We also enjoy the ease and flexibility of reporting in ADP with the ability to create our own custom reports. We are able to provide important data companywide and influence buisness descions through our custom reports made through ADP by our own admins. The system is easy to navigate and to train staff on. We have been very please by the benefit admin model ...
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AI
Administrator in Leisure, Travel & Tourism
03/11/20
A Decent Catch-All HRIS
What do you like best? I like that it includes the HRIS, Payroll, and Applicant Tracking System. What do you dislike? The "enhancements" seem to come with new problems every time. What problems are you solving with the product? What benefits have you realized? We use ADP as our HRIS, ATS, and Payroll system. We use it for reporting, hiring, benefits admin, time and attendance through E-time, on-boarding, maintaining employee files, employee reviews, etc.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].