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8.9

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ADP Workforce Now - HR Software

ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

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ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

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Showing 361-370 out of 526

JB

Jimmy B

03/31/20

5 out of 5

Carrie our rep has been great and the system does as needed

What do you like best? Bridge training are a great resource to send to other employees as well. What do you dislike? Knowing exactly what needs to be fixed in data batches for running payroll if an error is found. Recommendations to others considering the product: Great support and have many avail tools What problems are you solving with the product? What benefits have you realized? PTO and payroll information easily accessible

MF

Michele F

03/31/20

5 out of 5

ADP WORKFORCE NOW IS AMAZING

What do you like best? I like the easy effortless user friendly format, the reporting is most efficient and easy to create. I’ve used other versions and this one is the best by far! What do you dislike? I don’t dislike one thing of ADP Workforce Now What problems are you solving with the product? What benefits have you realized? We use payroll, benefits and core HR solutions

CC

Christopher C

03/31/20

4.5 out of 5

Very user-friendly with continuous improvements

What do you like best? My favorite thing about ADP is that there is a ton of reporting capabilities to help make your job easier. It also is very user-friendly and is generally very easy to follow. If you cannot figure something out there are a ton of helpful guides and videos that will give you the chance to learn on your own without having to go through the trouble of calling your rep. However, when needed your rep is always available and is generally always very helpful. What do ...

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SB

Sarah B

03/31/20

4 out of 5

Helpful in development, appreciate the experience

What do you like best? How robust the platform offers their clients. Very many different tiers they offer. Its a big world within ADP that is offered. Within the size of our company, the account manager that is assigned to our company is one of the best and most useful tools they offer. I would be no where without my account manager to assist me in my career. What do you dislike? Many different levels within ADP workforcenow. There is a lot on knowledge to gain and learning curves ...

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SC

Stephen C

03/31/20

4 out of 5

ADP has really improved and become more cohesive in recent years.

What do you like best? The ease of use with the new interface. The new workforce now is much more friendly than older versions and platforms. Now the ease of use is more comparable to other industry leaders. What do you dislike? Support is not nearly at the level ADP once ways. it is difficult to talk to a live person especially outside of business hours. ADP use to be 24/7 support and was the absolute best. What problems are you solving with the product? What benefits have you ...

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AI

Administrator in Performing Arts

03/31/20

3.5 out of 5

ADP Workforce Now

What do you like best? ADP is both a payroll and applicant tracking system. What do you dislike? The applicant tracking system is not user friendly and seems slightly outdated. What problems are you solving with the product? What benefits have you realized? ADP is our main system for recruitment, onboarding, payroll and time and attendance. It is convenient having everything in one place although it can make mistakes at times.

UI

User in Financial Services

03/31/20

2.5 out of 5

I use this every day to keep track of my hours

What do you like best? I enjoy the fact that is acts as a dashboard for all things pay. I can see my timesheets, pay stubs, and hourly wage in one place. I can also edit my hours on a daily or weekly basis, which is great because it can adapt to changing preferences. What do you dislike? Sometimes the system is difficult to use in my workplace's VDI, which can cause data entry issues. I also do not like that it's easy to enter hours incorrectly on the timesheet if you aren't paying ...

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JB

Joseph B

03/26/20

5 out of 5

Compliance and Value for Money is ADP's core strengths

What do you like best? We like ADP's compliance and multi-jurisdiction tax services, in order to operate in 43 states in the US. We also enjoy the ease and flexibility of reporting in ADP with the ability to create our own custom reports. We are able to provide important data companywide and influence buisness descions through our custom reports made through ADP by our own admins. The system is easy to navigate and to train staff on. We have been very please by the benefit admin model ...

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AI

Administrator in Construction

03/26/20

4.5 out of 5

ADP Workforce Now

What do you like best? The reporting capability, I love that I can create reports for anything I want. The Field Chooser option allows you to create reports with extreme ease even if you don't know what the field is called. What do you dislike? some times it takes a while to get responses to my questions. Recommendations to others considering the product: It is a great product that is easy to use and work with on multiple platforms What problems are you solving with the ...

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AI

Administrator in Leisure, Travel & Tourism

03/11/20

4 out of 5

A Decent Catch-All HRIS

What do you like best? I like that it includes the HRIS, Payroll, and Applicant Tracking System. What do you dislike? The "enhancements" seem to come with new problems every time. What problems are you solving with the product? What benefits have you realized? We use ADP as our HRIS, ATS, and Payroll system. We use it for reporting, hiring, benefits admin, time and attendance through E-time, on-boarding, maintaining employee files, employee reviews, etc.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].