ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Great HCM Tool fro all business sized

What do you like best? Ability to customize system features to my needs very easily, so you can make the system more personalized to your organization and practices. Processing payroll in Workforce Now is a breeze: Super easy to add batches with your payroll data, options to import and export payroll data for review before processing payroll and good preview reports to make sure you are not missing out on anything. What do you dislike? For some payroll configuration, you need to ...

HR/Payroll Software

What do you like best? ADP offers value to a small company in their software as it allows small companies to have a HR system that handles, payroll, time & Attendance, benefits and performance management for a competitive cost. What do you dislike? ADP should include the ACA reporting feature (to prepare the tax forms) as part of the service if we are already paying for the benefits module. Recommendations to others considering the product: You will want to make sure you ...

So glad we switched

What do you like best? The level of service we receive. We had serious issues with our last company and ADP has fixed all of these issues What do you dislike? It's honestly hard to think of anything, they have been the first real payroll partner that we trust. What problems are you solving with the product? What benefits have you realized? The document cloud is amazing and my file cabinets couldn't be happier. I am updating this review to talk about the Wisely Card ...

Overall good solution

What do you like best? Easy interface - consistent accuracy in processing and reporting. Different disciplines can all be used within the same system; talent management, performance management, benefits, time and attendance, payroll and HRIS. What do you dislike? Some workflows between users could be more streamlined. Benefits module needs upgrading to be more user friendly for employees. What problems are you solving with the product? What benefits have you realized? ...

Nice to have

What do you like best? It's a one stop shop for PTO requests, pay, taxes statements, employee info, etc. No need to have multiple logins to new Softwares for this type of stuff. What do you dislike? It seems to be a bit outdated. Like it needs an update to the user interface. I would prefer let's drop downs and sideways moving menus and do larger buttons/tiles. What problems are you solving with the product? What benefits have you realized? It's keeping things organized, ...

ADP does the job for us

What do you like best? For end users, ADP is easy to use, especially for selecting benefits, requesting time off, etc. For admins, training is definitely necessary. What do you dislike? When running reports it's difficult to tell which fields/columns I need to pick since so many of them have identical names, but different data. What problems are you solving with the product? What benefits have you realized? This is our main HRIS system of record. We rarely have any payroll ...

System built for larger companies

What do you like best? Easy to navigate employee profile items, field grabber reporting tool is also helpful. What do you dislike? Poor communication and answers from ADP support team, no set contact for our company to reach out to, most helpful features are add ons for more money Recommendations to others considering the product: Customer service is not their strong suit. If you are a smaller company, you may want to look elsewhere for better support What problems are ...

Effective and optimized workforce

What do you like best? ADP Workforce is currently being used across the enterprise. ADP is solving several problems, it helps to keep us certified much faster with documents. As our Human Resources System requires special attention, it houses important data that is easily available to HR, supervisors and the workers themselves. What do you dislike? Performance appraisals have an extensive procedure that is a little confusing and slow to understand. And with that, it delays our ...

ADP is great for payroll & benefits

What do you like best? I love that it is user friendly and you are able to add all information for each employee. You are even able to add company news on the main page so each employee can see what is going on when they clock in and out throughout the day. What do you dislike? Nothing that I don't like. Its pretty easy to use. Recommendations to others considering the product: I recommend ADP for Payroll and benefit tracking. It is easy to use for both management and ...

Great Tool for Employee Management

What do you like best? ADP Workforce is a great portal for employee engagement and management. I've had a very easy time entering information such as vacation and sick days. It's also been a very useful tool for finding employee information such as health insurance data, W-2's, pay stubs, and more. When I needed financial forms for a home loan, ADP Workforce enabled me to find the forms on my own instead of having to put an extra burden on the HR department. What do you dislike? ...