ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

ADP Workforce Now will make you work smarter not harder

What do you like best? From on-boarding, to hire/re-hire, performance management, all in-between, and termination - everything flows together including to payroll if you are set up that way. The system makes you work smarter and streamlines processes to make the workflow work for you. It is great for payroll processing as you can see the preview and easily make corrections prior to processing. It is very easy to create batches and save them for use later with their template management. ...

Payroll Manager

What do you like best? Awesome Customer Services and quick responses to issues. We have access to assistance when needed. ADP offers a great team on all levels to be of assistance if needed What do you dislike? not much, trying to learn all of the things ADP offers to help streamline our process. Tight deadlines which are hard to avoid in the payroll industry. We do run into problems if we are processing payroll after hours when no one is available for assistance. This is very rare ...

ADP is one of the best payroll/hr products.

What do you like best? The ease of processing a payroll and the automatic updates to the system due to changes to the payroll laws. There are so many payroll changes happening due to Covid. I appreciate the emails we received from ADP about the changes in the system due to the payroll law changes. I also appreciate the emails about the system updates. They are always figuring out ways to be user friendly to make our lives easier. Lastly the reporting customer service dept is very helpful ...

Disappointed

What do you like best? My ADP representative, the ease of processing Payroll. What do you dislike? I was promised a full suite of services that were not programmed and I’m still being charged for them. What problems are you solving with the product? What benefits have you realized? Resolving tax compliance issues

Accuracy of time

What do you like best? Ability to access online, employees able to review punches What do you dislike? That employees aren't able to follow how to access ADP, need a simple one page instruction sheet. Recommendations to others considering the product: During this time of COVID-19 restrictions, I have been able to perform almost all my functions from home. What problems are you solving with the product? What benefits have you realized? 401k catchup amounts. Realized ...

ADP Workforce Now Feedback

What do you like best? ADP is compliant and makes sure it relays all regulatory information to its product users via emails, notifications in the system, and webinars. There are multiple modules in ADP to encompass most HR and payroll needs. What do you dislike? ADP offers the product feedback option for system recommendations. However, it can take time for the suggestions to be implemented and you do not know if your suggestion is going to be looked at until you receive the next ...

ADP is so helpful to our company's payroll needs.

What do you like best? ADP makes doing payroll simple for our company. They offer many services (W-10 reporting, retirement account management, etc.) so our daily workload is lightened significantly. What do you dislike? There really is nothing to dislike about ADP, we experience bugs here and there but nothing significant. Printing reports have made my computer slow sometimes but other than that nothing. What problems are you solving with the product? What benefits have you ...

all in one software

What do you like best? The ability to create reports easily due to the fact that all the information is centeres in one single data base, allowing me to report to my superios in an accurate and timely manner What do you dislike? I do not have any dislikes to far about ADP Recommendations to others considering the product: This platform is very user friendly, you will not need to train someone to use it for extended periods of time unlike other systems. I completely rocomend ...

HR generalist

What do you like best? It is easy to negative. I like how everything is color coded What do you dislike? I wish there was more video trainings and easier way to teach us different way of navigating Recommendations to others considering the product: Better applicant tracking system What problems are you solving with the product? What benefits have you realized? Usually payroll problems. I like Customer Service rep they are always there to helps us

Flexible payroll and HR system

What do you like best? I appreciate that Workforce Now is a one-stop-shop. It has all of the functionality that I need in one, easy to use system. What do you dislike? The system can be a bit slow and clunky sometimes. What problems are you solving with the product? What benefits have you realized? Workforce Now allows me to see and track my paychecks, benefits, and tax documents.