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8.9

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ADP Workforce Now - HR Software

ADP Workforce Now Reviews in November 2026: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.65

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ADP Workforce Now Reviews & Ratings

4.65

Excellent

Based on 496 ratings & 526 reviews

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Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terrible

(3)

Spotsaas Editor’s POV

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Clean interface that works for both administrators and employees across HR and payroll operations.

  • Integrates with QuickBooks Online, JazzHR, and Wisely paycard for additional functionality.

  • Covers time tracking, benefits management, recruiting, onboarding, and reporting in one platform.

  • Customer support includes implementation specialists and user forums (the Bridge) for issue resolution.

  • New users face a learning curve given the range of features and customizations, often requiring training.

  • Complex or uncommon processes depend heavily on customer support, which can slow operations.

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Showing 271-280 out of 526

UI

User in Human Resources

08/11/20

5 out of 5

IT IS A SIMPLY WAY TO DO PAYROLL

What do you like best? Based on my experience it's easy to use for HR and employees. The dashboard is easy to understand What do you dislike? I really like ADP is one of my favorite payroll support system Recommendations to others considering the product: ADP is one of the favorite payroll system for companies in California. But each company has different issues so I guess they find another companies to do payroll What problems are you solving with the product? What ...

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RG

Rosa G

08/11/20

2.5 out of 5

Disappointed

What do you like best? My ADP representative, the ease of processing Payroll. What do you dislike? I was promised a full suite of services that were not programmed and I’m still being charged for them. What problems are you solving with the product? What benefits have you realized? Resolving tax compliance issues

RR

Rhonda R

08/11/20

4 out of 5

ADP is one of the best payroll/hr products.

What do you like best? The ease of processing a payroll and the automatic updates to the system due to changes to the payroll laws. There are so many payroll changes happening due to Covid. I appreciate the emails we received from ADP about the changes in the system due to the payroll law changes. I also appreciate the emails about the system updates. They are always figuring out ways to be user friendly to make our lives easier. Lastly the reporting customer service dept is very helpful ...

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AI

Administrator in Non-Profit Organization Management

08/11/20

5 out of 5

Love ADP

What do you like best? ADP is the best user friendly software today. What do you dislike? The outsourcing. At times the ADP branch in India, cannot help. Language barrier, and they are not as savvy as the US What problems are you solving with the product? What benefits have you realized? Time & Attendance, being able to create complex reports

AI

Administrator in Hospital & Health Care

08/06/20

4.5 out of 5

Accuracy of time

What do you like best? Ability to access online, employees able to review punches What do you dislike? That employees aren't able to follow how to access ADP, need a simple one page instruction sheet. Recommendations to others considering the product: During this time of COVID-19 restrictions, I have been able to perform almost all my functions from home. What problems are you solving with the product? What benefits have you realized? 401k catchup amounts. Realized ...

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AI

Administrator in Consumer Goods

08/06/20

4.5 out of 5

ADP Workforce Now Feedback

What do you like best? ADP is compliant and makes sure it relays all regulatory information to its product users via emails, notifications in the system, and webinars. There are multiple modules in ADP to encompass most HR and payroll needs. What do you dislike? ADP offers the product feedback option for system recommendations. However, it can take time for the suggestions to be implemented and you do not know if your suggestion is going to be looked at until you receive the next ...

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AI

Administrator in Medical Devices

07/29/20

2.5 out of 5

HR generalist

What do you like best? It is easy to negative. I like how everything is color coded What do you dislike? I wish there was more video trainings and easier way to teach us different way of navigating Recommendations to others considering the product: Better applicant tracking system What problems are you solving with the product? What benefits have you realized? Usually payroll problems. I like Customer Service rep they are always there to helps us

AI

Administrator in Printing

07/29/20

5 out of 5

ADP is so helpful to our company's payroll needs.

What do you like best? ADP makes doing payroll simple for our company. They offer many services (W-10 reporting, retirement account management, etc.) so our daily workload is lightened significantly. What do you dislike? There really is nothing to dislike about ADP, we experience bugs here and there but nothing significant. Printing reports have made my computer slow sometimes but other than that nothing. What problems are you solving with the product? What benefits have you ...

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DM

Diana M

07/29/20

4.5 out of 5

all in one software

What do you like best? The ability to create reports easily due to the fact that all the information is centeres in one single data base, allowing me to report to my superios in an accurate and timely manner What do you dislike? I do not have any dislikes to far about ADP Recommendations to others considering the product: This platform is very user friendly, you will not need to train someone to use it for extended periods of time unlike other systems. I completely rocomend ...

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AI

Administrator in Non-Profit Organization Management

07/28/20

2 out of 5

Not very impressed, system issues all the time

What do you like best? I like that you can cover every area of HR with them, from applicant/requisitions tracking, to hiring, onboarding, pto, performance appraisals, benefits, terminations, you can pretty much do it all in one system which is very nice instead of having to be working on multiple systems and worrying about the syncing. What do you dislike? They do updates all the time that will mess up things instead of making them better, I have to submit cases requesting help and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].