9.2
Spot Score
Empower your workforce with ADP Vantage HCM.
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ADP Vantage HCM offers custom pricing plan
ADP Vantage HCM stands out as a comprehensive and reliable platform for human capital management, earning consistent praise from users over the past year. The software’s intuitive design and user-friendly interface make it especially appealing, with features like payroll management, benefits administration, time tracking, and employee data consolidation being ...Read more
Comprehensive and centralized platform for HR, payroll, and benefits management, reducing administrative burdens.
User-friendly interface, simple navigation, and intuitive dashboard for easy task monitoring and self-service options.
Strong customer support, often praised for patience, quick assistance, and resolving issues effectively.
Reliable compliance management with updates on state and federal regulations, simplifying adherence to laws.
Regular updates to the software sometimes disrupt functionality and usability, causing temporary confusion.
Customer care could be more personalized, and reliance on support tickets can be cumbersome for some issues.
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Showing 81-90 out of 1055
LM
Lisa M
01/26/21
Customer service is horrible!!!
Customer service is horrible!!!! Ive been trying to speak to someone for 2 weeks. Holding for 3 or more hours only to get disconnected before actually speaking to someone. Absolutely ridiculous! I needed a problem solved, but now I'm just holding to cancel my services!
VF
Val F
01/26/21
This place is a mess
This place is a mess. They have too many underpaid and uneducated people in the service area. They are inflexible for their clients. Too big to care about real customer service and care. So ADP did not like this review and engaged me. ADP too late,I took my company's business elsewhere. It would have been prudent to care when I asked you to care. You can agree to disagree and that would be good customer care which your representative could not grasp.
M
Megan
01/25/21
Employees are not aloud to get info or help
Employees are not aloud to call in and have any access to there own payroll information and none of the support teams help them do that ! Horrible service!
SB
s barr
01/22/21
they suck
they suck. Employees are easily butt hurt, combative and DO NOT LISTEN. RUN AWAY go with an online company that costs half as much.
CK
Cultured Kraken
01/22/21
Will not help me fix a direct deposit…
Will not help me fix a direct deposit issue. ADP Does NOT provide help. ADP Provides a phone number yet EXPLICITLY states on the call, that they do not provide help to employees.
VC
Valued Customer
01/18/21
I lost my card
I lost my card, and ADP was very prompt on sending me a replacement within 2 days.
JA
Jose Alejandro R.
01/18/21
Worst service ever!!
Worst service ever!!! Don't even think of using this company, you will avoid big headaches. Customer service is terrible. Every time you call them you have to wait forever. Also, every time you have to talk to a different person and they don't have a clue of what's going on in your company. They make many mistakes and then ask you to fix them. not recommended at all.
AG
Andrea Garcia
01/17/21
Easy to use
Easy to use and I like the card they give you when you sign up with their account. Was able to access my money easy and transfers to my bank account were also done really easily as well.
VC
Valued Customer
01/17/21
Paycheck direct deposited
Paycheck direct depositedWorks well
C
Christopher
01/16/21
I love that I receive my paycheck two…
I love that I receive my paycheck two days early. It makes it so easier to see how I spend my money and where I put money in the rainy day fund. I love ADP and its features.
