9.2
Spot Score
Empower your workforce with ADP Vantage HCM.
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ADP Vantage HCM offers custom pricing plan
ADP Vantage HCM stands out as a comprehensive and reliable platform for human capital management, earning consistent praise from users over the past year. The software’s intuitive design and user-friendly interface make it especially appealing, with features like payroll management, benefits administration, time tracking, and employee data consolidation being ...Read more
Comprehensive and centralized platform for HR, payroll, and benefits management, reducing administrative burdens.
User-friendly interface, simple navigation, and intuitive dashboard for easy task monitoring and self-service options.
Strong customer support, often praised for patience, quick assistance, and resolving issues effectively.
Reliable compliance management with updates on state and federal regulations, simplifying adherence to laws.
Regular updates to the software sometimes disrupt functionality and usability, causing temporary confusion.
Customer care could be more personalized, and reliance on support tickets can be cumbersome for some issues.
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Showing 71-80 out of 1055
FE
fuze e fuze
02/06/21
For customer service with an employer having troubles with ADP website both desktop and mobile.
For customer service with problems/issues with site mobile or desktop. I am unable to speak with a customer service person regarding this issue that is not employer related. App is stuck on 5 mo. ago & WILL NOT update to current month, time, & day. I have already notified my company & they clearly said we will have to contact ADP. So I try to contact myself. Yet no one‘s there to help solve issues or troubleshoot. It’s no issue that requires the need of personal info. so ADP DOES NOT NEED ...
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DG
Donald Gordon
02/03/21
ADP is the worst
ADP is the worst. I’d rather do my payroll with a fawking abacus while tom Brady throws rocks at me.
PD
Priya Devlin
02/03/21
ADP customer services from a scale 0 to…
ADP customer services from a scale 0 to 10 is 0. Being an accountant, I called to get ADP quote for one of my clients. The sales person name 'Daniel' told me I can't buy ADP for any client. I am why? He said to me "YOU DO NOT HAVE ACCESS TO CLIENT'S CRA FILE". then next, he called me scam. ADP's staff is super illiterate who does NOT know that accountants can have FULL access to client's CRA files. HE NEVER ASKED ME IF I HAVE CRA ACCESS TO CLIENT'S FILES!! INSTEAD HE CALLED ME SCAM. what a ...
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PB
Patty Boucher
02/02/21
Horrible reports and customer service
Horrible reports and customer service. Just moved over to ADP. For such a large company they are very antiquated when it comes to their reports. They give you a workers' comp report that is useless as they cannot process more than one code per employee. Call and ask for support and they say they are a good company and nobody else has issues. I wish I would have seen this review site earlier. Now that I just moved over I have to look for a new company and have a quarter change over. No way ...
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PG
Paul G Mazzocco CPA CGMA
02/01/21
Beautiful first processing, shot down on second.
We are an oilfield services company employing over 50 people. We signed up with ADP and processed our first payroll flawlessly. Our next payroll, however, almost caused our employees to walk off the job. Somewhere in the ADP Ivory Tower a desk jockey put a hold on our payroll for over 12 hours and finally after being supplied with countless copies of bank statements and other documents, required direct contact with our bank representatives. All of this investigating should have been done in ...
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F
fabio
02/01/21
Para quien contrata el servicio de adp…
Para quien contrata el servicio de adp debe ser inmejorable, pero para el que tiene q escudriñar para encontrar la hoja de nómina debo decir que es un servicio pésimo. tu llamas nunca hay una persona para solucionar tu problema para mi son unos delincuentes con licencia...tratas de comunicarte se tardan 2 horas y despues te mandan dode el empleador que no save lo que esta pasando al final no saven lo que estan haciendo
DS
Dima Shevchenko
01/29/21
Very overpriced system system
Very overpriced system system. They have many hidden fees that are not disclosed to you and do not mention an option to opt out. They charge over $73 per employee to receive W-2 which is ridiculously expensive compare to other payroll system. For these reasons I am out and no longer will be using them.
AS
Ajaunie Silpot
01/28/21
Could be better
During lockdown when we company was closed they still took out weekly fees. Even if you don't run payroll they still charge you a payroll fee. They have a very good online system. But not a great business ethics.
MB
Madhukar Balsara
01/27/21
ADP getting verse and verse day by day
ADP getting verse and verse day by day. Who ever design report view is look like out of his mind. I can not find 941 or NYS 45 form for 2020. It was very simple to understand and print.
AB
Ani Brioso
01/27/21
DO NOT RECOMMEND
Would not recommend. I have always taken care of my payroll and my parents recommended to me ADP as they used then many years ago. At first it all sounds great but when you actually start working with them it honestly is not the same. Just to be able to speak to customer service you have to wait for at least a minimum of an hour to two for someone to give you a call back. If you wait, you can be on hold easily 45 minutes. I called and had my account closed and still having charges taken ...
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