ADP Vantage HCM Reviews in July 2025: User Ratings, Pros & Cons

Useful and easy to use!

What do you like best? you have access to all the important information of you account, is easy to use and keeps your information saved for future uses. What do you dislike? I'd like that you can transfer your old user from a previous job to the new job. Recommendations to others considering the product: It is an excellent resource for your organization! Have excellent customer service and will help your employees to have everything the need to have their reports of payroll ...

Ive started a new job

Ive started a new job. And i have worked there for 3 weeks, and ive not seen one penny of my money earned. The “service” sucks. Why have a customer service department when they cant do anything? I called them when i tried to activate my card. And they tell me they cant do anything. Like are u serious? They ask me to send them a pic of my drivers license (which i did while on the phone with them) and they said they would update my info in two days.. that came and went and i still cant get to ...

I have no idea where to start

I have no idea where to start. I never write reviews. I had ADP for 3 years, riddled with errors throughout all 3 years from late tax payments to missing money; no one can show me what happened to money or follow the trail. It bothers me I can't speak with the department myself and that I have to rely on some rep to tell me what "they" said. I was told it would be fixed only to not have a thing done and then get a tax bill for lateness of payments and then the corrected payment wasn't in ...

ADP Vantage is here to stay

What do you like best? Infuses real time data into processes. makes keeping track of items great and fast and secure What do you dislike? Sometimes the product moves really slow and stalls but once it gets going its ok What problems are you solving with the product? What benefits have you realized? Allows us to insert data in real time aspects

Nothing good to say

Nothing good to say. Prepared to waste your precious time being on hold and being transferred to dozens of people. I've been with ADP for 5 months and I've experienced operators who cannot resolve payroll date changes, tax returns, change of business numbers, technical problems on the app, website, login, whatever it is - they can't do it. Each operator will say...your not under our department.. we'll transfer you to the right one ( as 3 previous operators said). DON'T TRUST THIS COMPANY, ...

Easy payroll management and documentation

What do you like best? I love that this tracks our payroll and gives our employees access to their paystubs, yearly statements and tax documents all in one single source of truth. And it's mobile device compatible which is huge for our company (since we are a mobile carrier) because every single employee is a mobile first worker. It's also easy to use and well supported so the costs for this product has stayed way down with usability and reliability way up! What do you dislike? The ...

Shocking service..

Shocking service... Spend hours and hours trying to get things done and nothing actually gets done right. They have lost the plot since March.

ADP for manage tax and payroll

What do you like best? 1. The dashboard to get access to everything necessary at hand. 2. Able to get the bill receipts or salary slip at any hour. 3. The smoothly integrated tax submission workflow, which allows to submit process and check tax details. 4. All the important information like salary or dates is hidden by default so nobody can see them mistakenly as soon as you log in. What do you dislike? 1. The portal design and feel could be better. 2. An option for the ...

This company's web site is the biggest…

This company's web site is the biggest piece of SH#T I have ever seen. I am only able to log in once before having to have my administrator get me a password reset. Not too bad when you can get in touch with someone, but absolutely worthless if that person is not around What kind of customer service does this company embrace when they refuse to take a call from an employee? I can answer that. It has NO customer service. Must be nice to ignore the people you are supposed to serve. I wish I ...

Horrible Customer Service

2 stars because the system is fairly user friendly, otherwise 1 start and if possible, no stars. Worst customer service I have ever experienced. I feel like I have to explain myself 8 different ways for them to understand what I need, there appears to be no communication between departments on what you need/want so there is a constant repeating of that. EXTREMLY hard time getting someone to respond to you via email or phone. Takes weeks for a project and while I understand I am not the only ...