9.2
Spot Score
Empower your workforce with ADP Vantage HCM.
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ADP Vantage HCM offers custom pricing plan
ADP Vantage HCM stands out as a comprehensive and reliable platform for human capital management, earning consistent praise from users over the past year. The software’s intuitive design and user-friendly interface make it especially appealing, with features like payroll management, benefits administration, time tracking, and employee data consolidation being ...Read more
Comprehensive and centralized platform for HR, payroll, and benefits management, reducing administrative burdens.
User-friendly interface, simple navigation, and intuitive dashboard for easy task monitoring and self-service options.
Strong customer support, often praised for patience, quick assistance, and resolving issues effectively.
Reliable compliance management with updates on state and federal regulations, simplifying adherence to laws.
Regular updates to the software sometimes disrupt functionality and usability, causing temporary confusion.
Customer care could be more personalized, and reliance on support tickets can be cumbersome for some issues.
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Showing 141-150 out of 1055
DC
Dave C
11/30/20
Horrible
Horrible. Talk to a machine for ten minutes and then when I finally get them to connect me to a customer service rep I am on hold for 35-40 minutes and nobody picks up. Totally ridiculous. I have serious issues with my retirement plan and I cannot talk to anybody.
AT
Anshu T
11/27/20
Good services for IT professionals
What do you like best? ADP Vantage HCM is very useful for IT Professional as it is web based and easily accessible anywhere anytime .Most importantly we can get out payrolls on time. What do you dislike? One thing which i dislike about ADP Vantage HCM is its tricky interface. What problems are you solving with the product? What benefits have you realized? i want them to work on the interface as its very tricky for everyone to use and because of that some people can't ...
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BD
Brian Dela Cruz
11/27/20
My experience with customer service has…
My experience with customer service has been terrible. I've gotten hung up on more than once. I stay on hold for long periods of time. They weren't receiving my emails. Not sure what's wrong with the beaurocracy.
J
Jm
11/24/20
Website a piece of crap
Website a piece of crapPrograming nightmare. Not intuitive or user friendly. Good luck trying to do anything. Deleats password and no way to fix it.
J
Jaclyn
11/23/20
Identity theft and fraud
Some how somewhere someone used my email to create a profile and I am unable to login and access this supposed account associated to my email so that I can shut it down for identity theft and identity fraud. I am not going to stop until this issue is resolved completely to my satisfaction
J
Jayson
11/23/20
This is by far the worst experience…
This is by far the worst experience that I've ever had. My company switching to to ADP was a total waste of time and money. ADP does not work work nor function properly and are impossible to contact, a useless giant paper weight, good for nothing.
BV
Brenda Van Wyhe
11/21/20
If I could give it a lower rating I…
If I could give it a lower rating I would. The company I work for uses them. Consistently every time I try to login to print a paystub or look at something I cannot get in. It tells me I need a new password, when You put in a new password, it will not accept it. Once you do this 3x it locks your account. People at my company seem to not be able to help with it. This is a consistent problem, and a royal pain in the ass. I even write down my info, so as not to forget, and it still does not ...
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DF
Dawn Francom
11/20/20
I cannot recommend ADP enough
I cannot recommend ADP enough! Payroll and tax remittance is far from being my strong suit and ADP makes everything easy. Between their trainings and constant assistance, I am never worried!It got to the point where we even had an issue with language (French sheets received when I am English, which is not a huge deal, but when it comes to government issued papers, I prefer to understand 100%) and we pulled a bilingual agent on the line to help! All of the agents are amazing! Highly ...
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VC
Valued Customer
11/19/20
Great
Very convenient.
KB
KAY BUTT
11/19/20
ADP, I highly recommend
I have been very satisfied w/ my ADP card, and all or any customer service I have needed. Help is always professional and available.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
