Acuity Scheduling Reviews in May 2025: User Ratings, Pros & Cons

Works great for Customer Success - give your users the power to book you effortlessly

What do you like best? I chose Acuity Scheduling over others because it integrates seamlessly with GoToMeeting and offers a ton of customization. I'm able to have different links for different services. For example I have one link for onboarding that is an hour long, and a different link for ongoing training options where a customer can choose different length sessions with me to train on certain topics. I love that I was able to personalize my scheduling page so it looks professional and ...

Such a lifesaver - love Acuity

What do you like best? I don't have to stress about managing a calendar, multiple emails back and forth or collecting payment - it's all taken care of for me! Definitely worth integrating with a payment processor like Stripe or Square - makes things so easy! What do you dislike? Nothing! Acuity meets all of my business needs perfectly! I can't think of a single complaint I would have... Customizing the various emails seems a bit daunting, but that is because I am not very tech saavy. ...

Affordable and High-Value

What do you like best? For a small business, it's affordable and the value is high. As long as you do your part and make it easy for customers to access the scheduling link, you will see high rewards. They have several different packages to offer making it easy to choose which plan is right for your office. As a small business, we appreciate the plan they offer to us. What do you dislike? It's a little hard to navigate to begin but the support they offer makes it easy to hit the ...

Easy to use. Customer service is friendly and helpful. They have playful witty comments.

PROS & CONS What are the best aspects of this product? Intake forms are easy to set up and come up when a client schedules. Everything is pretty intuitive. They have a free service to try which is great when starting a business. As the business takes off, it makes sense to upgrade gradually through the different plans they offer. Since I'm starting a new business (which means zero income at first, the free service takes the pressure off. What aspects are problematic or could work ...

A great scheduling software for small businesses

What do you like best? This software is very easy to use. I think my favorite thing about it is how inexpensive it is. My business is literally just me, so the idea of paying $30 a month isn't appealing. Acuity is either $10/month or $110/year (one month free this way so I paid for the whole year. From day 1 I have been incredibly satisfied with this software. What do you dislike? My only complaint is the mobile app. It's not technically an app- you go to the website in Safari and make ...

Such a sleek and easy scheduler!

What do you like best? I love how attractive the interface is for both me and my clients. I love the ease of blocking out my rather random schedule on a day by day basis. I love the ability to create as many appointment types as I need to. I love its ability to integrate was that beer so that these appointments are automatically added to my various calendars. What do you dislike? I don't love that in order to integrate it with a payment processor, it seems that you need to have the ...

Powerful, yet user friendly, way to enable clients to schedule time with you.

What do you like best? I love that it integrates directly with iCalendar (Apple iCloud calendar system, which very few other systems do. The fact it works perfectly with iCalendar means that I can continue to manage all my appointments, personal stuff, and business stuff, through my existing calendars. Even better, you can select which of your iCal calendars it checks, so you can still have some calendars which do not block your time (handy as I have a couple of calendars which keep track ...

Awesome Way to Schedule!

What do you like best? Acuity makes it very easy for us to schedule appointments for the various services that we offer, with different periods of availability. Their support staff is super quick to respond, and very informative. They also have a great, well documented, API. What do you dislike? While the price is a little steep, what you get for that price is excellent! Recommendations to others considering the product It has made scheduling for us a breeze, and their support is ...

Acuity! Try it out for scheduling!

What do you like best? Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients. What do you dislike? With a zapier connection I was able to block off scheduled times from my availability in outlook but it would be nice if this functionality existed directly within the acuity application. Recommendations to others considering the product Use it in conjunction with Zapier to link your calendar availablity. ...

Acuity makes client scheduling a breeze!

What do you like best? I love pretty much everything about Acuity. I can create different appointment types, set up regular hours for appointment types and even include scheduled in "buffer periods," which are perfect for setting up for the next appointment or for when appointments run longer than normal. What do you dislike? The only improvement I would like to see is a more aesthetically pleasing calendar. When booking an appointment, it can look a little sterile. And for a business ...